Host/Hostess

Host/Hostess

Make work your adventure at Beech Mountain Resort. We are a community of adventurers and outdoor enthusiasts committed to providing a once-in-a-lifetime experience to our guests and employees. Our team is made up of dedicated and passionate individuals who are focused on providing an exceptional outdoor experience for all. Join us today and make work your adventure.

Beech Mountain Resort is seeking a friendly and welcoming Host/Hostess to join our team at Beech Mountain Brewing Co., located within the village at the resort. As the first point of contact for guests, you will play a key role in creating a positive and memorable experience for all who visit. Whether you're seating guests, managing reservations, or assisting with guest requests, your role will be essential to the flow of the brewery's service.

Responsibilities:

• Greet and welcome guests as they arrive at Beech Mountain Brewing Co. with a friendly and warm attitude
• Manage reservations and seating arrangements to ensure efficient flow of guests
• Assist guests with any questions or special requests regarding the menu or brewery services
• Ensure guests are seated promptly and that wait times are managed effectively
• Maintain a clean and organized host stand, including monitoring the waiting area
• Collaborate with the waitstaff and kitchen team to ensure smooth communication and service
• Provide guests with information about the brewery and resort activities when needed
• Assist with the setup and breakdown of the dining area as required

Requirements or Qualifications:

• Excellent communication and customer service skills
• Ability to work in a fast-paced, high-energy environment
• Strong organizational skills and ability to manage seating charts
• Previous experience in a host or customer service role is a plus
• A positive, team-oriented attitude with a passion for hospitality
• Ability to handle guest requests and concerns with professionalism and courtesy