Benefits Specialist

Introduction Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. Overview The Benefits Specialist is responsible for partnering with internal and external stakeholders to ensure benefit plans are compliant according to plan provisions and the company's regulatory guidelines. Participate in benefit program meetings in conjunction with Carriers and outsourced Benefits Admin providers to review and analyze the impact of potential Benefit Plan changes. Work with insurance carriers/Benefits Administrator to ensure plan compliance with administration, eligibility and enrollment. The Specialist will plan and implement processes and procedures in support of configuration of HR systems and is a subject matter expert (SME) for the HR Business Partners and related stakeholder team(s). Formulate business solutions to solve business needs regarding benefits compliance including the collection of data, compiling, analyzing, leading operational assessments, provide input to process improvements and create ad hoc reports to support HR partners. Our flexible/hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Salisbury, NC, Chicago, IL, Quincy, MA, Carlisle, PA, Scarborough, ME, Hyattsville, MD and Mauldin, SC. Responsibilities Serve as a project lead and/or subject matter expert, for projects involving functional business areas, Payroll, HRIS, and IT. Ensure all aspects of plan compliance are met - Including Government regulations and requirements, 5500 filings, SPDs. Plan documents and support tracking related to vendor contracting - working with HRIS team members as needed. Ensure compliance with data privacy regulations and best practices. Provide oversight of internal partners and third-party administration (TPA) vendors to ensure accuracy of benefit related financial and Regulatory transactions - including ACA reporting, state regularly compliance, non-discrimination testing and Medicare Part D reporting, etc. Analyze the performance of the supported compliance related processes and procedures, implementing process improvements accordingly within the Team. Be a recognized SME in all aspects of ADUSA Brand Health Benefit processes and systems- design, testing and site management. This includes Success Factors and TPA sites such the benefits enrollment systems and ACA portal. Provide analytical support and impact analysis of changes and modifications of programs. Research process improvements, manage audits, and resolve identified system issues impacting plan compliance. Provide ongoing support within HR Services and Business Services on areas of expertise to ensure cross functional support to business partners. Collaborate and partner with brand HR teams to ensure design proposed to ADUSA Brands can be effectively managed under existing system design/constraints. Document and maintain administrative procedures for assigned benefits processes. Develop and maintain strong partnerships with brand leadership and maintain a comprehensive knowledge of brand culture. Serve as Brand ambassador. Provide customer service support to internal and external stakeholders. Preserves confidentiality of associate medical documentation and files. Performs all other duties as assigned or required. Requirements Strong customer focus and strong communication skills - both oral and written. Demonstrated ability to tolerate and cope with non-routine situations. Creative, self-directed, and able to work well in a team environment. Strong analytical skills - advanced Excel skills; Ability to work with Databases desirable. Effective communication, telephonic and organization skills, including strong verbal and written communication and presentation skills. Computer skills including but not limited to Microsoft Office, HRIS Software and Benefit Plan platforms. Strong problem-solving skills with strong attention to detail. Basic Qualifications: Bachelor's degree or equivalent combination of education and experience. 3-5 years' experience in Benefits/HR related position - Benefits designation preferred. Experience working to develop and continuously improve high-volume administrative processes. Experience reviewing Health Plan documents and business contracts. Experience reviewing and analyzing complex data sets. Working knowledge of Benefit Plan Administration/Compliance as well as an understanding of the state/federal legal and regulatory requirements. Human Resource certification (CBP, SHRM, etc.). Reporting tools knowledge. Familiarity with payroll, and HR Systems and generalist topics a plus. Basic understanding of regulatory requirements and workplace safety principles. Knowledge of retail and Benefits industry helpful. ME/NC/PA/SC Salary Range: $75,040 - $112,560 Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws. #J-18808-Ljbffr