Bilingual Teller in Houston, TX at Federal Rd

Full-Time Teller Bilingual English/Spanish in Houston TX (Weekend Hours Required)

Role Responsibilities

As a Front Line Associate (FLA) you will be responsible for maintaining guest services and providing valuable customer service. Schedules may include weekends and holidays.

• Deliver exceptional guest service ensuring a positive customer experience in line with company standards.
• Process money transfer transactions and efficiently manage cash register operations.
• Uphold loss prevention protocols strictly adhering to company policies and store standards.
• Handle money transfer procedures and related services ensuring accuracy and compliance.
• Manage company funds ensuring precise reconciliation with daily receipts and records.
• Implement strong security measures to safeguard company funds and maintain financial integrity.
• Perform daily reconciliation of money transfers to ensure accuracy and transparency.
• Provide timely and accurate updates to customers regarding the status of their orders.

Role Requirements

• Prior experience in customer service.
• Prior experience handling financial transactions.
• Fluency in both English and Spanish with strong communication skills in both languages required.
• Experience working with Microsoft Office Suite and general computer literacy.

Work Shift
100% IN PERSON - Western Union values in-person collaboration problem solving and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. Due to the nature of this role the expectation is to work from the office full time.

Location (in-person): 1054 Federal Road Houston TX 77015

Schedule :

Our 1054 Federal Road Houston TX 77015 location has standard operation hours Sunday to Saturday 10:00 AM to 7:00 PM Central Time (CT). The Teller will work 40 hours a week and days will vary. Successful applicants will have the flexibility to work any day of the week within regular business hours.

BENEFITS AND OTHER DETAILS

Benefits
You will also have access to short-term incentives multiple health insurance options accident and life insurance and access to best-in-class development platforms to name a few ( Please see the benefits below specific to your country. If applicable additional role-specific benefits will be mentioned during your interview process or in an offer of employment.

Your United States specific benefits include:

• Medical Dental Vision and Life Insurance
• Tuition Assistance Program
• Student Loan Paydown Program
• Employee Discount Program
• 401KPlan

Salary

The hourly rate is $16.50 per hour.

Other Details

For residents of Colorado California Connecticut Delaware Minnesota and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age date of birth or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

We are passionate about honoring our employees identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race color national origin religion political affiliation sex (including pregnancy) sexual orientation gender identity age disability marital status or veteran status. The company will provide accommodation to applicants including those with disabilities during the recruitment process following applicable laws.

Estimated Job Posting End Date:

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.