Assistant Manager Cake Specialist
Ben & Jerrys CT/RI/NJ
Overview Ben & Jerry's Assistant Manager & Cake Specialist Location: New Haven Position Type: Full-Time Scoop Up a Career That's Sweet & Creative! We're looking for an enthusiastic, hands-on leader who's ready to help run the show while also taking our custom cake game to the next level. If you love people, ice cream, and a little frosting magicthis role is for you. What You'll Do as Assistant Manager/Cake Specialist Assisting in managing staff schedules and monitoring team performance Delivering exceptional customer service and addressing inquiries, concerns, and feedback professionally and promptly Helping to manage inventory levels and placing orders as needed Supporting the development and implementation of strategies to boost sales and guest satisfaction Assisting with the training, mentoring, and evaluation of staff to uphold performance and brand standards Maintaining a clean, safe, and welcoming environment for both customers and employees Providing operational support to meet financial goals, including budgeting and reporting Design, build, and decorate custom Ben & Jerry's ice cream cakes with flair and precision Manage cake orders: take customer requests, offer design suggestions, and ensure timely delivery/pick-up Maintain cake inventory and prep stock cakes for display Collaborate with the team to brainstorm fun seasonal designs and promotion Ensure quality control, food safety, and cleanliness in cake production areas Regularly support scoop shop operations (scooping, cleaning, customer service) Who You Are A natural leader with 1+ year of food service or retail experience (management experience a big plus!). Skilled in customer service and team collaboration. Creative, detail-oriented, and confident in cake decorating (basic piping skills preferred). Able to multitask in a fast-paced, fun, and often messy environment. Comfortable working nights, weekends, and holidays. What4s in It for You Competitive pay and perks Leadership development & training Employee discounts (and lots of free ice cream) A workplace that celebrates individuality, community, and joy Peace, Love & Ice Cream Starts With You. Apply today and help us serve up smiles and unforgettable scoops—one cake and cone at a time. #J-18808-Ljbffr Ben & Jerrys CT/RI/NJ
$17 - $19 per hour
Overview Join the Ben & Jerry's Team! Are you a people person with a passion for sweet treats and good vibes? Ben & Jerry's is hiring enthusiastic, customer-focused team members to help us serve up joy one scoop at a time. We're more than just ice cream. We're about community...SuggestedLocal areaNight shiftWeekend workDay shift- ...Job Description prepare food, customer service, cash handling. Flexible hours, opening or closing store. Managing team . Has to meet dominos standard •You must have an outgoing personality •Must be energetic and efficient •Be willing to work in a...SuggestedFull timePart timeFlexible hours
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