Preferred Car Wash Greeter

Job Description

Job Description

Job Opportunity: Preferred Car Wash Greeter

Location: Dealership Costa Mesa, CA
Department: Service
Employment Type: Full-Time and/or Part-Time
Compensation: $17.00–$18.50 per hour (non-exempt, hourly; based on experience and qualifications)
Company: Optima Dealer Services, Inc.

Optima Dealer Services, Inc. provides professional staffing and operational support to luxury automotive dealerships throughout California. We are committed to operational excellence, regulatory compliance, and maintaining a respectful, safe, and inclusive workplace.

The Preferred Car Wash Greeter is the first point of contact for Preferred Owners arriving at Mercedes-Benz of Ontario for a complimentary car wash. This role is responsible for welcoming all guests, assisting them with the check-in process, and coordinating the safe and timely transport of vehicles to and from the Car Wash Department.

• Front-Line Engagement: Be the face of the dealership and make an immediate, positive impact on guest satisfaction

• Energetic Environment: Enjoy a fast-paced, engaging role where no two days are the same

• Pathways to Growth: Opportunities to advance into service advisor, guest experience, or operations roles

• Automotive Exposure: Work in a luxury dealership environment with late-model vehicles

• Employee-Centered Workplace: We comply with all applicable California labor laws, including fair pay practices, rest and meal periods, overtime eligibility, and workplace safety requirements

• Warmly Greet Guests as they arrive, with a smile and personalized welcome.

• Locate Appointments in the Xtime system and verify the Guest is part of the Preferred Owner Program.

• Inspect and Document Vehicles using an iPad and the 360 camera system, identifying any pre-existing damage and taking high-quality photos.

• Apply Service Tags inside the vehicle and attach the key tag properly.

• Obtain Guest Acknowledgment on the Service Tag or Service Agreement.

• Secure Vehicle Keys by placing them in the designated cup holder location.

• Direct Guests courteously to the Fletcher Jones Guest Services for their continued experience.

• Ensure the check-in process runs smoothly, promptly, and professionally.

• Safety & Compliance: Follow dealership procedures and applicable Cal/OSHA safety guidelines while working in active service areas

• Perform other job-related duties consistent with the Preferred Car Wash Greeter role, as assigned by management

• Valid California driver’s license and acceptable driving record

• Ability to safely operate automatic vehicles (manual transmission preferred but not required)

• Driving duties are assigned based on role level and operational needs

• Strong attention to detail and time management skills

• Ability to follow instructions and work independently or as part of a team

• Reliable attendance and punctuality

• Ability to stand and walk for extended periods

• Ability to lift up to 25 pounds

• Ability to perform repetitive motions associated with vehicle movement and lot duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position, in accordance with applicable law.

• Competitive hourly pay within the stated range

• Paid sick leave in accordance with California law

• Health benefits eligibility (based on employment status and hours worked)

• Vacation benefits for eligible full-time employees

• Training and advancement opportunities

If you are interested in joining a professional, safety-focused team supporting luxury automotive dealerships, we encourage you to apply today.

Optima Dealer Services, Inc. is an Equal Opportunity Employer and complies with all applicable federal, state, and local employment laws, including the California Fair Employment and Housing Act (FEHA). Employment decisions are based on qualifications, merit, and business needs without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, medical condition, genetic information, marital status, national origin, ancestry, veteran status, or any other protected characteristic.