Pool Server - The National Golf Club

divh2Outside Server/h2pReady to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited!/ppJob Summary:/ppOutside Server is responsible for delivering exceptional food and beverage service to members and guests, ensuring that every interaction reflects Inviteds service standards. This role focuses on consistently applying the 3-steps of servicewarm welcomes, magic moments, and fond farewells. Server 1 works closely with team members to provide a seamless dining experience and plays an integral role in maintaining member satisfaction and retention. As a non-lead role, Server 1 also supports the overall operations of the dining area and assists in service duties as required./ppReporting Structure:/pulliReports to the FB Director, Banquet Manager or Restaurant Manager/li/ulpDay to Day:/pulliMaintain high standards of service, following the Invited FB service training program./liliProvide food and beverage service to members/guests, executing orders in a timely manner./liliEnsure a complete knowledge of the la carte menu, including daily features and specials./liliGreet members by name and provide a warm welcome, making them feel at home./liliAssist fellow employees and ensure a seamless member/guest experience through teamwork and attention to detail./liliHandle member/guest complaints with service recovery techniques, ensuring any issues are resolved promptly./liliComplete daily assignments and side work, ensuring work areas are organized, clean, and well-stocked./liliFollow club standards for cleanliness, organization, and safety./liliSupport management by completing additional duties as assigned./li/ulpAdditional Duties:/pulliDue to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management./liliFollow all company, club, and department policies, procedures, and instructions./liliMaintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff./liliFollow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same./liliTake the initiative in personal and professional growth and maintain any required certifications relevant to your role./liliAddress and resolve challenges using available resources, working with regional and corporate teams to support club operations./liliAttend daily briefings and actively engage in required activities to stay informed and contribute to the teams success./liliWear a clean, neat uniform that meets club standards./li/ulpAbout You:/ppPreferred/pulliHigh school diploma or equivalent./liliPrevious experience in Food and Beverage service./liliCurrent Food Handler and Alcohol Server Certifications as required by state and city regulations./liliCompletion of Inviteds FB Service Training program./liliExcellent communication skills with the ability to speak clearly and effectively./liliAbility to follow instructions and communicate well with team members./li/ulpPhysical Requirements:/pulliMust be able to stand, walk, and perform physical activities for extended periods./liliAbility to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases./liliCapable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required./liliAble to lift, carry, push, and pull up to 100 lbs. occasionally./liliEffective communication skills, including talking and hearing, with sufficient visual acuity./li/ulpPrimary Tools/Equipment:/pulliTrays/liliPOS System/liliBottle Opener/liliWine Tool/li/ulpWork Schedule:/pulliAttendance requirements for this position as outlined on the weekly schedule./liliAdditional hours are required to meet deadlines of the position, including weekends and/or holidays./li/ulpWhat We Offer:/ppWe believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, andif youre in a non-exempt rolehours worked. While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes:/pulliMedical, dental, and vision coverage/liliLife insurance/liliShort-term and long-term disability insurance/lili401(k) retirement savings plan/liliGenerous paid time off and leave programs (time off as required by applicable law is also provided for part time team members)/li/ulpInvited is an Equal Employment Opportunity Employer/p/div