Inventory Control Manager

FTDI, a medium size, apparel focused 3PL is seeking an experienced Inventory Control Manager to oversee inventory accuracy, reconciliation, auditing, and control processes across our multi-client warehouse operations. This role is critical to maintaining inventory integrity, supporting customer satisfaction, reducing operational variances, and ensuring accountability throughout receiving, storage, fulfillment, and shipping activities. Key Responsibilities * Inventory Accuracy & Reconciliation * Maintain and improve inventory accuracy across multiple customers and facilities. * Perform detailed inventory reconciliations between warehouse management systems, customer records, and physical inventory. * Research and resolve inventory discrepancies, shortages, overages, and adjustment activity. * Audit inventory transactions for accuracy and compliance with established procedures. * Review and validate cycle count results and coordinate corrective actions. * Identify recurring inventory issues and develop long-term corrective measures. Inventory Analysis & Reporting Analyze inventory trends, adjustments, transaction activity, and inventory discrepancies.Identify recurring inventory variances and recommend corrective actions.Prepare daily, weekly, and monthly inventory performance reports.Monitor inventory KPIs and identify opportunities for process improvement.Support customer inventory reviews, audits, and business reviews.Develop reporting tools to proactively identify inventory risks and inventory control concerns.Partner with operations leadership to drive inventory performance improvements. Operational Auditing * Conduct audits of receiving, putaway, replenishment, picking, packing, and shipping processes. * Verify proper inventory handling and transaction execution throughout warehouse operations. * Investigate recurring inventory issues and recommend sustainable solutions. * Document findings and communicate corrective action plans to management. * Ensure operational compliance with inventory control standards and customer requirements. Inventory Governance & Compliance * Review inventory adjustments for accuracy, completeness, and proper approval. * Monitor inventory transactions to identify trends, exceptions, and process breakdowns. * Ensure compliance with inventory control procedures and customer-specific requirements. * Maintain documentation supporting inventory investigations and corrective actions. * Conduct regular audits of inventory movements and location accuracy. * Escalate recurring inventory issues and work with operational teams to implement corrective measures. * Serve as the primary point of contact for inventory-related customer inquiries and discrepancy investigations. Continuous Improvement * Identify process gaps affecting inventory accuracy and service levels. * Participate in system enhancements and inventory control initiatives and ensure they are ALWAYS being followed * Develop standard operating procedures and best practices. * Train operational personnel on inventory control processes and standards. * Recommend and implement process improvements designed to improve inventory accuracy, transaction integrity, and operational efficiency. Requirements: * 5 years of inventory control, inventory management, auditing, supply chain, logistics, or warehouse operations experience. * Strong analytical and problem-solving skills. * Advanced Microsoft Excel skills. * Demonstrated experience investigating inventory discrepancies and determining root causes across receiving, storage, replenishment, picking, packing, and shipping operations. * Strong understanding of inventory transactions and warehouse process flows. * Ability to analyze large data sets and identify patterns, trends, and operational opportunities. * Experience conducting inventory audits and implementing corrective actions. * Ability to work independently and manage multiple priorities. * Excellent communication, organizational, and leadership skills.