Hearing Care Practitioner

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Job Title: Hearing Care Practitioner
Location (On-site, Remote, or Hybrid?): Springfield, MA (Onsite)
Contract Duration: PERM

Work Hours: Monday through Friday; 9:00am to 5:00pm

POSITION SUMMARY
Working directly with our patient base to fit, sell, and maintain hearing aids.

ESSENTIAL FUNCTION STATEMENT:
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

ESSENTIAL FUNCTIONS

Assess person for possible hearing issues and related disorders.
Administer hearing evaluations, tests, or examinations on existing and potential customers.
Counsel patients during and after the evaluation process.
Use Speech Mapping for Real-Ear measurement.
Fit hearing aids and provide auditory rehabilitation to all in need.
Meet the clinics' sales expectations and monthly financial goals.
Obtain ear mold impressions when needed.
Establish professional patient/employee/vendor relationships.
Providing exceptional customer service to our patient base.
Act as an ambassador in the community via outreach programs.
Conducts prospecting by generating leads from patient files.

POSITION QUALIFICATIONS

Competency Statement(s)

Technically Proficient - Strong understanding of computers and other modern technology.
Ability to troubleshoot and solve problems without assistance.
Communication, Written - Ability to communicate in writing clearly and concisely
Communication, Oral - Ability to communicate effectively with others using the spoken word
Detail Oriented - Ability to pay attention to the minute details of a project or task
Empathetic - Ability to appreciate and be sensitive to the feelings of others
Enthusiastic - Ability to bring energy to the performance of a task
Honesty, Integrity - Ability to be truthful and be seen as credible in the workplace
Interpersonal - Ability to get along well with a variety of personalities and individuals
Organized - Possessing the trait of being organized or following a Relationship Building - Ability
to effectively build relationships with customers and co-workers

SKILLS & ABILITIES

Education: Must have a High School Diploma or a GED.
Experience: Sales
Years: Three or more years.

TECHNOLOGY SKILLS

Electronic mail software- Microsoft Outlook
Collaboration software- Microsoft Teams
Microsoft suite: Excel
Other Requirements

PHYSICAL DEMANDS

Stand O (Occasionally)
Walk O (Occasionally)
Sit F (Frequently)
Handling / Fingering F (Occasionally)
Reach Outward F (Occasionally)
Reach Above Shoulder F (Occasionally)
Climb N (Not Applicable)
Crawl N (Not Applicable)
Squat or Kneel O (Occasionally)
Bend O (Occasionally)

Lift/Carry

10 lbs. or less N (Not Applicable)

11-20 lbs. N (Not Applicable)
21-50 lbs. N (Not Applicable)
51-100 lbs. N (Not Applicable)
Over 100 lbs. N (Not Applicable)

Push/Pull

12 lbs. or less N (Not Applicable)
13-25 lbs N (Not Applicable)
26-40 lbs N (Not Applicable)
41-100 lbs N (Not Applicable)

ABILITIES:

Hand-Eye Coordination - Must have a steady hand with strong dexterity in order to conduct exams.
Oral Comprehension - The ability to listen to and understand information and ideas presented
through spoken words and sentences.
Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not
involve solving the problem, only recognizing that there is a problem.
Speech Clarity - The ability to speak clearly so others can understand you
Selective Attention - The ability to concentrate on a task over a period of time without being
distracted.

Apply

Vacancy posted 4 days ago

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