Cardiovascular Medical Assistant Team Leader

Overview Team Leader provides day-to-day leadership and supervision of the clinical medical assistant team while supporting exceptional patient care, operational excellence, and quality outcomes. This position serves as a working leader by coordinating clinic operations, coaching team members, supporting providers, and assisting with direct patient care as needed. The ideal candidate is a certified medical assistant with strong leadership abilities, excellent communication skills, and a commitment to delivering compassionate, patient-centered cardiovascular care. Responsibilities Provide daily leadership, guidance, and support to clinical team members. Promote a positive, respectful, and collaborative work environment. Coordinate clinic workflow to ensure efficient patient flow and provider support. Partner with providers and operational leaders to resolve clinical and workflow issues. Assist with scheduling clinical staff to meet patient care needs. Monitor staffing levels and adjust assignments as needed. Participate in recruiting, interviewing, onboarding, and training new clinical team members. Coach, mentor, and develop staff through ongoing feedback and performance management. Assist with annual performance evaluations and professional development planning. Ensure team compliance with organizational policies, clinical protocols, and regulatory requirements. Monitor employee certifications and licenses to ensure they remain current. Promote quality improvement initiatives and patient satisfaction goals. Participate in department meetings and interdisciplinary committees. Maintain accurate documentation and ensure compliance with electronic medical record (EMR) standards. Protect patient privacy and maintain HIPAA compliance. Provide direct patient care and clinical support during staffing shortages or increased patient volume. Perform other duties as assigned to support clinic operations. Qualifications Required Current Medical Assistant certification from an accredited organization. Current Basic Life Support (BLS) certification. One (1) to two (2) years of clinical medical assistant experience. Demonstrated leadership potential or prior supervisory experience. Strong interpersonal, organizational, and communication skills. Proficiency with electronic medical records (EMR) and standard computer applications. Ability to prioritize multiple responsibilities in a fast-paced clinical environment. Preferred Cardiology or cardiovascular practice experience. Previous experience leading or supervising clinical staff. Completion of EKG interpretation or cardiovascular diagnostic training. Knowledge, Skills, And Abilities Strong leadership and team-building skills. Excellent verbal and written communication. Ability to manage competing priorities while maintaining attention to detail. Commitment to delivering outstanding patient-centered care. Ability to maintain confidentiality and exercise sound judgment. Strong problem-solving and conflict-resolution skills. #J-18808-Ljbffr Midwest Cardiovascular Institute