Universal Elite Banker

Job Description

Job Description

Universal Banker Elite Team

Bring expertise, flexibility, and exceptional service to every Financial Center you support.

At EECU, every Financial Center counts on skilled, flexible team members to keep service seamless—no matter what the day brings. We’re looking for an experienced Universal Banker Elite Team member to provide banker, teller, and operational support across multiple branch locations during vacations, emergencies, leaves of absence, and other staffing needs. As a senior banker and subject matter expert in platform activities, you’ll deepen member relationships, recommend needs-based solutions, resolve complex issues, and support Financial Center teams, including stepping in to supervise when management is unavailable. This role also offers a career path toward Financial Center Management.

Schedule:  Must be able to work Monday-Friday 7:30 a.m. - 6:00 p.m., Rotating Saturdays 9:00 a.m. - 1:00 p.m.

Worksite Location:  This position requires travel between EECU Financial Centers based on business needs.

• Travel to multiple Financial Centers to provide banker, teller, and operational support during scheduled and unscheduled staffing shortages.
• Serve as a subject matter expert for platform activities, including opening consumer and business accounts, Certificates of Deposit, IRAs, and Health Savings Accounts.
• Interview members and accurately process loan applications while following credit union policies, procedures, and federal regulations.
• Process deposits, withdrawals, transfers, and loan payments; balance daily activity; and assist with vault and audit functions as needed.
• Recommend needs-based products and services that deepen existing member relationships and build new ones.
• Help branches meet or exceed monthly sales and service goals through opportunity reports, sales and marketing campaigns, and outbound member calling programs.
• Troubleshoot and resolve complex member account and operational issues, aiming for resolution during the first contact and following up as needed.
• Assist Financial Center employees with member and operational issues, oversee lobby floor management, and supervise employees when management is unavailable.
• Train, coach, and mentor new and existing employees in banking procedures and best practices.

• Three or more years of financial or related experience, including proven experience in loan production, new accounts, teller transactions, and leadership.
• Advanced banking knowledge with the ability to perform all branch operational and member service functions, including platform and teller operations.
• Strong knowledge of credit union products and services, as well as credit union and federal regulations.
• Excellent written and verbal communication, sales, and interpersonal skills, with empathy, active listening, confidence, and optimism.
• Ability to stay composed under pressure, manage multiple and changing priorities, and maintain exceptional accuracy in a fast-paced environment.
• Flexibility to work extended hours and travel between branch locations, sometimes with little to no notice.
• The highest level of discretion when handling confidential member and internal information.
• Willingness to successfully complete required EECU internal certifications, including Teller Supervisory Skills, higher approval limits, CETO responsibilities, audits, and quality control.
• High school diploma or equivalent required; college degree preferred.

Responsible for compliance of all Federal and State rules and regulations pertaining but not limited to Bank Secrecy Act, Anti-Money Laundering, Bank Bribery Act, NCUA Privacy Regulations, Reg DD, Reg E, Reg CC, Reg Z, Reg B, FCRA/FACTA, and Service Members Civil Relief. Required to attend initial and ongoing annual Bank Secrecy Act training. 

Are energized by work that requires accuracy and consistency; communicate professionally with employees at every level; stay organized when priorities shift; approach questions with patience and a service mindset; and take pride in completing sensitive, high-impact work correctly and on time.

EECU is a not-for-profit credit union owned by our members and built around a simple promise: deliver value, support our communities, and provide a faster, friendlier, more personalized financial experience. Since our founding in 1934 to serve Fort Worth teachers and administrators, we have grown into a $4.5+ billion institution with 22 Financial Centers across North Texas, convenient online and mobile banking, and nationwide access to more than 5,000 Service Centers and 85,000 ATMs. We continue to invest in modern technology, greater convenience, and products that help make our members’ lives simpler.

Our commitment to members, communities, and employees has earned national and regional recognition. In 2025, EECU was named one of “America’s Best Credit Unions” by Newsweek and a “Best-In-State Credit Union” by Forbes. Our community partnership work received PR Daily’s “Community-Nonprofit Partnership” award, and Gallagher recognized EECU as a Best-in-Class Employer. We’re proud of our heritage—and excited about the people who will help shape what comes next.

Bring your banking expertise, flexibility, and service mindset to a team that values collaboration, community, and exceptional member experiences. Apply today to join EECU as our next Universal Banker Elite Team member.

EECU is an EOE/Vets/Disabled Employer. 

We are an Equal Opportunity Employer and do not discriminate against applicants due to veterans' status or based on disability. 

For more information on our organization and our best-in-class benefits please visit EECU Careers at