Citi Commerce, Product Lead

Citi Commerce, Product Lead

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Citi is evolving its current commerce offerings and branching into new avenues of growth by offering merchants access to high value cardmembers across Citi's digital properties and partner placements. By combining Citi's scale, trusted customer relationships, and real purchase insights, the business delivers advertising that is relevant to customers and drives measurable, incremental impact for advertisers.

As the Product Lead, you will own the execution of Citi Commerce's product roadmap across a defined set of ad and offers capabilities, translating the strategy set by the Head of Product into detailed technical requirements and shipped features. You will be the primary day-to-day connection between the commercial organization and technology teams, ensuring every capability that launches meets commercial and technical standards.

Key Responsibilities

• Execute against the product roadmap for an assigned set of ad and offers capabilities, translating priorities set by the Head of Product into detailed delivery plans and ensuring capabilities ship on time and to standard
• Write and own detailed technical requirements and business specifications, translating commercial and advertiser needs into precise, engineering-ready documentation that technology teams can build against
• Serve as the primary liaison between the commercial organization and technology teams, driving alignment on requirements, managing trade-offs, and maintaining momentum through the full product development lifecycle
• Own third-party integrations within the AdTech and MarTech ecosystem at a working level, including DSPs, ad servers, clean rooms, and identity solutions, managing vendor relationships and integration timelines
• Lead product testing and quality assurance, including UAT and performance validation, ensuring all capabilities meet commercial and technical standards before launch
• Serve as the product owner through legal, risk, and regulatory review processes, preparing documentation and driving approvals for new features and launches within the governance framework set by the Head of Product
• Track product and system performance post-launch, identifying issues and optimization opportunities and escalating recommendations to the Head of Product
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Qualifications

Required

• 10+ years of experience in product management within digital advertising, adtech, martech, or commerce media
• Deep understanding of the digital advertising technology stack, including ad serving, targeting, measurement, and delivery systems
• Demonstrated experience writing detailed technical requirements and business specifications, and partnering closely with technology teams through the full product development lifecycle
• Experience managing third-party technology integrations within the advertising ecosystem at a working level, including vendor onboarding and ongoing relationship management
• Experience navigating governance, compliance, and regulatory approval processes within a large or regulated organization
• Strong stakeholder management skills, with the ability to align commercial and technology teams around shared priorities at a working and mid-senior level
• Ability to operate effectively in ambiguous, fast-moving environments, comfortable building process and structure where little exists

Preferred

• Experience in commerce media, retail media, or financial services advertising strongly preferred
• Experience with card linked offers or loyalty product capabilities
• Background at a publisher, retail media network, DSP, SSP, or adtech platform
• Experience building or scaling a new ad product or capability from early stage through launch
• Familiarity with clean rooms, identity solutions, attribution platforms, and programmatic infrastructure

Education

• Bachelor's/University degree required, Master's degree preferred