Payroll Specialist

Payroll Specialist

At OneDigital, we are on a mission to help people do their best work and live their best lives. From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other's truest selves.

The Payroll Specialist works closely with the client, and/or client representative, and other Payroll Specialists to ensure timely and accurate processing of payroll. Ensures data is accurately entered into payroll systems to produce timely weekly, biweekly and semi-monthly payments.

Key Responsibilities

• Keep abreast of assigned client base to meet client payroll needs and process all updates for each client according to their payroll cycle; responsible for all payroll related matters for assigned client groups.
• Accurately key all payroll related data necessary to process and meet pay schedules.
• Maintain payroll records at both the employee and client level for multiple clients while ensuring accuracy, timeliness of payroll service delivery, and excellent customer service throughout the client lifecycle
• Accurately complete setup of import definitions within payroll systems when required
• Import and audit time files into payroll systems for processing
• Generate and complete each payroll; post payroll batches and provide reports to clients
• Routinely contact clients according to set schedules to obtain payroll data, including salary adjustments, special payments, tax allocations, and employee deductions or adjustments.
• Input payrate changes and status changes accurately for clients submitting paper forms
• Accurately key employee direct deposit information, when required
• Process bonus and commission payroll cycles for clients, including gross up and net zero checks
• Process manual and/or special exception batches as requested, according to client's payroll cycle
• Provide certified payroll reporting and multilevel job costing that is client or industry specific when indicated
• Maintain knowledge of GL accounting framework and client accounting reports; able to identify and correct client GL accounting issues
• Accurately add department, project and division information to client file within the payroll systems
• Research and resolve client and system problems to ensure accurate payroll reports and tax returns.
• Establish and maintain a positive working relationship with clients, agencies, and coworkers to promote a positive quality service image
• Build relationships between other departments to establish efficiencies and best practices.
• Distribute client specific payroll reports.
• Record adjustments to previous pay issues.
• Act as third level support for Payroll Specialist I, II when needed.
• May be called upon to assist in topical training sessions within the Payroll Department
• Complete special projects and other duties as assigned.

Requirements

Education

• High School Diploma required.
• Bachelors Degree or equivalent work experience preferred

Experience

• Experience in customer service or client services field.
• Experience with systems such as Microsoft Office, PrismHR and/or iSolved is preferred
• 6 months of payroll experience preferred but not required

Knowledge/Skills/Abilities

• Vast knowledge of state and federal laws pertaining to wage and hour, wage garnishments and taxes

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This job is operated in an indoor office environment.

Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company's performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.

OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.

OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, "protected characteristics"). A copy of the Federal EEO poster is linked here.

Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant:

City and County of San Francisco

City of Los Angeles

County of Los Angeles

Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or 'ban the box'] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.

In short, we believe in hiring the most qualified applicant for the position, regardless of background.

This posting will remain live while OneDigital is actively accepting applications. Once candidates have been selected, the posting will be removed.

We kindly ask that external recruiters, agencies, and search firms do not contact our hiring managers or employees directly regarding open positions. All candidate submissions must go through our official application process and must be made aware to our internal Talent Acquisition team to verify candidate ownership.

Unsolicited resumes or candidate profiles sent to OneDigital without a prior signed agreement will be considered the property of OneDigital. In such cases, OneDigital reserves the right to pursue and hire those candidates without any financial obligation to the agency or recruiter.

OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence [AI] technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience. However, AI does not replace the humans in our process. If you have concerns about our use of AI, you may opt out where laws allow.

If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.

Thank you for your interest in joining the OneDigital team!