Lead Program Manager

Responsibilities Drive planning and execution of multiple technical programs while working with teams across SimplePractice Act as a connector to build strong working relationships and foster an environment of trust and partnership across teams toward a common goal Independently propose and inspire changes in technology, infrastructure, operations or direction based on a strong understanding of technologies, benefits and trade-offs and data Communicate effectively and appropriately with all levels within SimplePractice to ensure visibility of progress, risks and risk mitigation, and garner support for changes in scope, schedule, budget or processes Identify and anticipate risks and mitigate appropriately, taking calculated risks as appropriate which are measured and monitored to grow and benefit the organization Partner with multiple teams to move programs forward and remove barriers, understanding when to empower and when to become deeply involved Scope, define, implement and maintain planning and operational processes for the team to effectively execute and deliver work on time, continually iterating, finding new ways to improve so we achieve optimal results Develop and implement systems, frameworks, and operating mechanisms to optimize our organization\'s performance and efficiency Desired Skills & Experience Proven ability to drive and own multiple tasks and large cross functional programs simultaneously Curious, open to new challenges, innovative, creative, self-directed and a collaborative teammate who thrives on continuous process improvement Able to understand and effectively manage both the fine details and the bigger picture of tasks and programs to keep progress on track Deep knowledge of PDLC & SDLC processes, including driving discussions to scope effort and schedule, identifying and mitigating risks, supervising dependencies and milestones, and appropriately communicating overall program status Exceptional analytical and critical thinking skills, with experience using data analysis tools and techniques Comfort with ambiguity and ability to navigate dynamic program scopes Passion for working across teams to drive high level solutions and resolve issues Excellent written and oral communication skills, including the ability to present complex concepts clearly and concisely to all levels of the organization Demonstrated ability to establish and maintain working relationships with a wide variety of roles, personalities and levels 10+ years of Program Management experience in a professional technology organization required PMP (Project Management Professional) certification preferred Benefits We offer a competitive benefits program including: Medical, dental, vision, life & disability insurance 401(k) plan with company match Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays Mental health resources Paid parental leave & Backup Care Tuition reimbursement Employee Resource Groups (ERGs) California Job Applicant Privacy Notice Thank you for your interest in opportunities at SimplePractice LLC ("SimplePractice" or "us" or "we" or "our"). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice. For more information about our privacy practices, please contact us at View email address on click.appcast.io. Base salary is one component of total compensation. Employees may also be eligible for an annual bonus or commission. Some roles may also be eligible for overtime pay. The amount below represents the expected annual base compensation range for this job requisition. Ultimately, in determining your pay, we\'ll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors. Base Compensation Range $190,000 — $230,000 USD #J-18808-Ljbffr