Maintenance Director

Maintenance Director (Field-Focused Leadership Role)

The Maintenance Director is a hands-on, field-first leader responsible for driving equipment uptime, wash quality, and team capability across a region.

This role is built around:

• 40% Training & Development
• 40% Hands-On Maintenance
• 20% Strategy & Planning

This is not a desk job. You will spend the majority of your time in the field—working on equipment, developing your team, and improving how maintenance gets done.

What You'll Own:

• Training & Team Development (40%)
• Lead from the field by training techs in real-time on equipment, troubleshooting, and best practices
• Build capability across your team—turn average techs into strong performers
• Partner with Operations to train site teams on preventative maintenance and basic troubleshooting
• Reinforce standards through hands-on coaching, not just meetings
• Help develop and improve training programs that actually stick
• Hands-On Maintenance & Field Execution (40%)
• Work directly on equipment alongside your team—diagnosing and fixing issues in real time
• Troubleshoot mechanical, electrical, pneumatic, and chemical systems
• Drive maximum uptime and wash quality across all sites
• Identify root causes of recurring issues and implement permanent fixes
• Set the standard for urgency, quality, and execution in the field
• Strategy & Planning (20%)
• Build simple, effective preventative maintenance routines that reduce downtime
• Use tools like MaintainX to support execution, tracking, and accountability
• Prioritize resources, parts, and labor across your region
• Partner with leadership on improvements that drive efficiency and ROI
• Continuously look for ways to improve systems, not just fix problems

Operations Partnership

Work closely with General Managers and Operations Leaders to keep sites running at peak performance

Prioritize repairs that directly impact the guest experience

Ensure alignment between maintenance and operations—one team, one wash

Safety & Accountability

Lead safety from the front—proper procedures, PPE, and clean work environments

Identify risks early and take action immediately

Ensure compliance with all company and regulatory standards

What We're Looking For:

• Strong mechanical and electrical troubleshooting experience (industrial, automotive, or similar)
• Proven ability to train and develop others in the field
• Comfortable working with your hands, tools, and equipment daily
• Experience with conveyors, pumps, motors, hydraulics, or similar systems preferred
• High ownership mindset—you take action and solve problems quickly
• Able to balance execution, people development, and planning without overcomplicating things

What Success Looks Like:

• Equipment is running consistently with minimal downtime
• Your team is stronger, more capable, and improving week over week
• Sites deliver a clean, dry, and shiny car

Requirements: All candidates considered for this position must submit a valid driver's license and successfully pass a company insurance review authorizing them to operate fleet vehicles. Insurance approval is required prior to the start date.