Cashier

Cashier PositionISS offers a competitive compensation package including benefits, paid time off, and a starting hourly salary of $16.50.The work hours for this position are Mon - Fri + weekends, 4:00 pm - 11:30 pm.The cashier is the representative of Guckenheimer. He/she is responsible for the effective and efficient functioning of operating cash register and stocking product within the guidelines established by the client organization as well as the corporation.Success CriteriaBe able to anticipate customer needs, deliver on those needs and exceed expectationsIdentify service deficiencies and communicate effectively to a manager before becoming long term issuesPositive attitudeHave passion for customer serviceBeing reliable, responsible, dependable, and fulfilling obligationsCommitment to the service values and ethics of the client companyEnsure full compliance with Allergen PolicyKey Areas of Collaboration and InfluenceAbility to effectively communicate, motivate and interact with all customers to help build and speak about the culture of Guckenheimer/ISSDevelop and maintain good relations with cooks, servers, porters, and managersGreet, smile, make eye contact, and make customer feel welcomeIdeal Candidate ExperienceMinimum 1 year in retail cashier or in a similar role experience in operating cash registersStrong customer services skillsHave cafeteria or food operating skillsKnowledge of set up or restock beverage and product displaysPrior knowledge in basic computer skillsFamiliarity with electronic equipment, like cash register and POS systemsGood math skillsStrong communication and time management skillsCustomer satisfaction orientedPrior experience handling cash and credit card transactionsKey AccountabilitiesTo accurately record sales on a cash register and make change for customers within a 1% margin of errorRespond to customer concerns in a professional and urgent manner per company's policyFollow all safety rules and be actively aware and observant in prevention of accidentsCommitment to the service values and ethics per company's standardTo operate cash register accuratelyTo recognize menu items and accurately charge customers for purchasesTo prepare and stock service areas for hot and cold beverages, such as coffees and teasClean or sanitize work areas, utensils or equipmentProvide customers with product details, such as coffee blend and preparation descriptionsEnsure service set up is to clean and in a neat attractive manner with proper signage for all café stationsMaintain inventory of all paper, beverage, condiments and grab & go items are fully stocked throughout the dayPerform side work and end of shift closeout tasksProvide exceptional customers service and maintaining neat cashier stand appearanceWork efficiently on moving the customers through the line quickly while keeping everything around the café clean by HACCP guidelineAssist with front of house additional set ups and break down of food productsPerform side work including opening and closing shift tasksMust follow other duties as assignedPhysical Demands & Work EnvironmentAbility to lift a minimum of 25 poundsEmployee must be able to work on their feet 8 hours per day excluding breaksEmployee must be able to work under pressure and time deadlines during peak periodsEnsure and maintain safe working environment for all dining customers and staffAll employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.