IT Systems Administrator & Lab Operations Engineer

IT Systems Administrator & Lab Operations EngineerAre you passionate about human space exploration, understanding the origins of the universe, and working with a passionate and diverse team to make a difference? If you are, we need you!We need your talent, teamwork, and energy to help us achieve great things that inspire people all over the globe. We need you to bring creative ideas and diverse backgrounds to help us envision, shape, and deliver systems that will enable the exploration of space while benefiting people here on Earth. We are excited about what we do, and we need you on our team as we take on exciting challenges for NASA's pursuits in deep space exploration. As NASA's largest engineering solutions provider working together with NASA at centers across the United States.We are seeking an experienced IT Systems Administrator & Lab Operations Engineer to support engineering lab environments for NASA programs. This role focuses on domain/identity administration, endpoint management, system configuration, and day-to-day lab IT operations. Ideal candidates bring strong technical troubleshooting skills, experience managing large workstation environments, and the ability to support multidisciplinary engineering teams.Key ResponsibilitiesManage endpoint platforms (ManageEngine, JAMF, Ivanti, Intune, PDQ, Lansweeper)Oversee workstation imaging, OS deployments, patching, and lab refresh cyclesSupport lab systems, printers, network-connected devices, and resource configurationsMaintain ticketing and inventory systems (ManageEngine Service Desk, Track-IT, Zendesk)Assist engineers during integration/testing events and troubleshoot lab hardware/softwareUphold cybersecurity and compliance practices; previous LASO or similar experience valuedProvide documentation, training, and support for technicians and lab usersRequisition Qualifications:Typically requires a bachelor's degree or equivalent certification in a related area and a minimum of 5 years of experience in the field or in a related area.5+ years of IT Systems Administration or technical supportStrong experience with domain management, endpoint administration, and GPOHands-on workstation imaging, deployment, and lab-scale patchingWorking knowledge of networking fundamentals and basic switch/cabling troubleshootingFamiliarity with Linux/Unix or willingness to learnExcellent communication, customer service, and cross-team collaboration skillsMust work onsite at NASA JSC and pass required background checksRequisition Preferences:Experience with SSO/MFA (SAML, ADFS migrations)Support of technical lab environments or specialized hardwareTrain Service Technicians and other IT Resource Team Members.Automation or scripting (PowerShell, Bash, PDQ, JAMF)Administer Active Directory, Azure AD/Entra, Group Policy, SSO, and identity workflowsServer administration (print, SQL, licensing, endpoint management)Virtualization experience (VirtualBox or similar)NASA or government IT experienceWhy Join Our Team?In addition to exciting career opportunities, we also have:Excellent personal and professional career growth9/80 work schedule (every other Friday off), when applicableOnsite cafeteria (breakfast & lunch)Much, much more!Compensation Details:IT2-IT3The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.Benefits Overview:Health, dental, and vision insurancePaid time off and holidaysRetirement benefits (including 401(k) matching)Educational reimbursementParental leaveEmployee stock purchase planTax-saving optionsDisability and life insurancePet insuranceNote: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.