MHRT1 / CRMA Residential Support Worker - Portland

Job Description

Job Description

Do you have experience in Mental Health services? Join Our Team as a Residential Support Worker!

Shalom House Inc. – Southern Maine (Portland)

Are you someone who finds purpose in helping others? Do you believe in second chances, personal growth, and the power of a kind word? At Shalom House Inc. , we’re looking for compassionate, committed individuals to join our team—and we think you might be a perfect fit.

Who We Are

At Shalom House, we’ve been providing safe, supportive homes and community-based programs for adults living with mental health diagnoses for over 50 years. We believe that everyone deserves dignity, respect, and the opportunity to live a meaningful life—on their own terms. Our team is made up of everyday heroes who support our residents with patience, care, and a whole lot of heart.

As a Residential Support Worker , you'll be a daily source of encouragement and stability for adults living with chronic and persistent mental health challenges. Whether it’s helping with daily routines, joining in a group outing, or simply sharing a conversation over coffee, you’ll play a vital role in helping our residents live more independently and confidently.

What You’ll Be Doing

• Supporting residents with daily living activities (meals, personal care, chores, etc.)
• Building trust and connection in a warm, respectful home environment
• Encouraging independence, growth, and community involvement
• Collaborating with a team of case managers, therapists, and health professionals
• Participating in fun activities like art projects, game nights, and outings
• Assisting with medication management and helping keep everyone safe
• Being present during moments of challenge—and celebration

What We’re Looking For

• A high school diploma or equivalent required. Degree in social work, psych, or similar field is a plus!
• At least one year of experience supporting individuals with mental health diagnoses—especially those with more chronic or persistent challenges
• A big heart, strong communication skills, and a team-player attitude
• Comfort working independently and being flexible with your schedule (evenings/weekends/holidays)
• A valid driver’s license and reliable transportation
• MHRT-1 certified? Great! Not yet? We’ll help you get there.

Pay & Benefits

• Starting at $23.10/hr
• $23.65/hr with MHRT-1 certification
• Plus:
  • Medical, dental, and vision insurance
  • 401(k) with employer match after 1 year
  • Paid time off
  • Life, short-term & long-term disability insurance
  • Flexible spending accounts
  • Supportive team environment where you can truly make a difference

Ready to Apply?

We’d love to hear from you! Please send your resume and a short cover letter telling us why this role speaks to you.

No phone calls or walk-ins, please—thanks !

Come As You Are

At Shalom House Inc., we celebrate diversity and are committed to creating an inclusive environment for all employees and residents. We strongly encourage individuals of all backgrounds, identities, and lived experiences to apply.

Shalom House Inc. is proud to be an equal opportunity employer.