Legal User Experience (UX) Designer, Justicia Lab

Legal User Experience Designer Justicia Lab is in search of a Legal User Experience Designer to lead the development and management of Justicia Lab's award-winning immigrant legal tech tools (Citizenshipwoks, Immi, Immigration Law Help, and Immigration Advocates Network) and our nascent workplace justice project ¡Reclamo!. We are seeking an out-of-the-box thinker who will bring legal expertise and user experience design to develop novel digital legal solutions for immigrants nationwide. The Legal User Experience Designer will lead the development of our legal screening interviews, support in the maintenance of our plain-language and multilingual legal content, and develop strategic partnerships with national and local advocate partners to support the development of new initiatives and scale the reach of Justicia Lab's tools. The ideal candidate will have extensive experience in immigration law and exposure to other civil legal issues disproportionately impacting immigrants and refugees. This full-time position reports to Justicia Lab's Director based in New York City. Remote applicants are welcome to apply. Responsibilities: Lead the design and development of dynamic issue-spotting legal interviews, referral tools, and online legal forms supporting immigrants navigating immigration and employment law. Liaise with national legal experts to support in the maintenance of our plain language legal content on Justicia Lab's Citizenshipworks, immi, and the Immigration Advocates Network sites. Develop strategic partnerships with national and local advocate partners to support the development of new initiatives and scale the reach of Justicia Lab's tools. Inform the UI/UX of Justicia Lab's legal tools and lead user testing and analysis Lead trainings and product demos to help grow awareness and adoption of new tools Help to cultivate project success by identifying and sharing promising practices on UX design, stakeholder engagement, training and rollout Qualifications: JD and experienced managing legal technology initiatives in access to justice or civic tech field 5+ years of experience in immigration law and exposure to civil legal issues impacting immigrants and refugees preferred Familiarity with expert system authoring software and development methodologies, and willingness and ability to learn new approaches Demonstrated ability to take ownership of projects from planning through execution Strong analytical, problem solving and diagnostic skills Understanding of principles of user experience design and user testing methods Detail-oriented and self-directed Excellent listening and communication skills (written and verbal), including the ability to track and synthesize information in a clear and accessible manner Excitement to understand, learn and guide the development of current and new systems Demonstrated interest in the public interest, nonprofit, or social justice arena How to Apply: Interested candidates should send an email with a cover letter and resume to View email address on click.appcast.io. Applications will be reviewed on a rolling basis until the position is filled. Immigration Advocates Network