Peer Support Specialist

Salary: $43,755.00 - $78,299.00 Annually
Location : Community Safety Department 200 S. Elm St. Greensboro, NC., NC
Job Type: Active Full-Time
Job Number: 05416
Department: Community Safety
Division: Community Safety
Opening Date: 07/02/2026
Closing Date: 7/15/2026 11:59 PM Eastern


Description
Peer Support Specialist (BRIDGE Program)
Be the Connection That Inspires Recovery

Recovery doesn't happen alone-it begins with connection, compassion, and hope. The City of Greensboro's BRIDGE (Building Recovery through Intervention, Dignity, Guided Engagement) Program is transforming how our community supports individuals recovering from substance use and overdose by connecting them with peer mentors who understand the journey.

As a Peer Support Specialist , you'll use your lived experience and professional skills to build trust, inspire hope, and help individuals navigate the path toward recovery. Working in partnership with Cone Health and the Office of Community Safety, you'll play a vital role in advancing Greensboro's commitment to compassionate public safety, equitable access to care, and healthier communities.
Salary & Classification

• Hiring Salary Range: $51,816 - $63,330 annually
• FLSA Status: Non-Exempt
• Job Type: Regular Full-Time

Benefits That Support You
The City of Greensboro offers a comprehensive benefits package designed to support your health, financial well-being, career growth, and work-life balance. Benefits include medical, dental, vision, retirement plans, paid leave, professional development opportunities, and more.

See the City of Greensboro Benefits Book for complete details.

Work Schedule

• Monday - Friday 8:00 AM - 5:00 PM

Why You'll Love This Opportunity

• Change lives by helping individuals begin and sustain their recovery journey.
• Use your lived experience to create meaningful, lasting connections.
• Work alongside hospitals, behavioral health providers, first responders, and community organizations.
• Support innovative approaches to substance use recovery and community wellness.
• Contribute to Greensboro's commitment to being people-centered, resilient, innovative, and equitable .
• Help strengthen public safety through compassionate intervention and coordinated care.

About the Role
The BRIDGE (Building Recovery through Intervention, Dignity, Guided Engagement) Peer Support Specialist serves individuals referred from Wesley Long Hospital, Moses Cone Hospital, and Behavioral Health Urgent Care following an accidental overdose or while experiencing chronic substance use challenges.

Using a recovery-oriented, trauma-informed approach, you'll provide intensive follow-up, peer support, education, and advocacy to help individuals connect with treatment, housing, healthcare, and other essential resources after discharge.

Working closely with Community Safety staff, healthcare providers, and community partners, you'll help remove barriers to recovery while empowering individuals to build healthier, more stable lives.

Key responsibilities include:

• Build trusting relationships with individuals referred through the BRIDGE Program.
• Provide peer support, encouragement, education, and recovery coaching.
• Conduct community outreach and ongoing engagement.
• Assist individuals with accessing emergency shelter, housing, and supportive services.
• Connect clients with medical care, behavioral health treatment, substance use services, and basic needs resources.
• Assist with applications for Medicaid, disability benefits, food assistance, and other public benefits.
• Provide crisis intervention and supportive guidance as needed.
• Coordinate care with Cone Health, Community Safety staff, Greensboro Police Department officers, and community agencies.
• Participate in interdisciplinary meetings, trainings, and case coordination.
• Maintain accurate documentation and program records in accordance with agency policies and procedures.
• Represent the BRIDGE Program in community meetings and collaborative initiatives.

This position reflects Greensboro's vision of creating a community where every resident has access to opportunity, dignity, and the support needed to thrive.

Qualifications


Minimum Qualifications
Qualified candidates must possess:

• One (1) to three (3) years of experience in mental health, substance use services, peer support, or a related field.
• Experience with case management or care coordination.
• Certified Peer Support Specialist (CPSS) credential, or eligibility to obtain certification based on personal recovery history and current length of recovery.
• Valid Driver's License.

Preferred Qualifications

• Recovery-oriented systems of care
• Harm reduction and overdose prevention
• Community outreach and engagement
• Crisis intervention
• Motivational interviewing
• Trauma-informed care
• Collaboration with healthcare systems or community-based organizations

01


Do you have a Valid Driver's License?

• Yes
• No

02


How many years of experience in mental health, substance use, or related work?**Incomplete answers will not be processed; experience must also be clearly stated in the Employment / Work history section of your employment application. **

• No experience
• Less than 1 year experience
• 1 years' experience, but less than 3 years' experience
• 3 years' experience, but less than 5 years' experience
• 5 years' experience, but less than 7 years' experience
• 7 years' experience, but less than 10 years' experience
• 10 or more years' experience

03


"Briefly describe your experience in mental health, substance use, or related work. ** If "No experience" please type Not Applicable or N/A in the designated area. **Incomplete answers will not be processed, experience must also be clearly stated in the Employment / Work history section of your employment application.
04


Do you have case management experience?

• Yes
• No

05


"Briefly describe your case management experience. ** If "No experience" please type Not Applicable or N/A in the designated area. **Incomplete answers will not be processed, experience must also be clearly stated in the Employment / Work history section of your employment application.
06


Are you a Certified Peer Support Specialist or eligible for certification based on personal history and current length of recovery?

• Yes
• No

07


I understand that all Required Competencies, Work history and Credentials and Education must appear on the application in the Education and Work Experience sections of the application form to receive consideration during the selection process. Resumes will not be accepted in lieu of completing the application, "See Attached Resume or an Embedded Text Resume" will be considered incomplete and will not be processed.

• I Understand

Required Question