Senior Identity & Access Management Engineer - Moveworks

Job Description The Role Do you care deeply about secure access at scale? Making sure the right people have the right access, exactly when they need it, without slowing teams down? Join Moveworks and help shape the future of our identity and access strategy. At Moveworks, we believe great security is an enabler, not a blocker. As a Senior Identity & Access Management Engineer, you’ll be a hands‑on technical developer, coding, designing, building, and scaling IAM solutions across cloud infrastructure, SaaS applications, and internal systems. You’ll own the development of IAM initiatives end‑to‑end, from untangling ambiguous access challenges to architecting secure, automated solutions and driving them into production. In this role, you’ll develop robust access models across AWS, Azure, Kubernetes, and beyond; reduce privilege sprawl through thoughtful role design; and build strong observability through logging, metrics, and reporting in our SIEM. You’ll modernize access reviews to deliver real security impact with minimal friction, continuously de‑risk IAM threats, and partner closely with teams to drive adoption of secure‑by‑default patterns. Your work will directly protect Moveworks’ most critical systems while enabling our engineers to move fast, safely, and confidently. What you get to do in this role Be the technical developer to drive IAM application development: Code, design, and implement solutions with extensive knowledge in AWS, Azure, Teleport, and Terraform. Enabling robust and reliable solutions to keep our engineering teams active. Drive IAM projects end‑to‑end: Take ambiguous access problems, understand and have the ability to define requirements, architect solutions, and own the rollout/operationalization (not just the design). Develop with secure access models in mind: Continuously develop role design improvements and access assignment patterns across AWS, Kubernetes, SaaS apps, and internal systems to reduce unnecessary privileges, minimize manual grants, and create scalable “safe baseline” access that covers routine work without daily elevation. Develop on operationalizing logging and metrics: Ensure access changes are observable in our Security Information and Event Management (SIEM) tool; build repeatable reporting that surfaces risky access and drift. Run and improve user access reviews (UAR): Develop, execute and design a UAR process & solution that meets compliance requirements while improving real security signal—minimizing approver burden through scoping, automation, and clear decision support. Develop technology to continuously de‑risk: Identify high‑risk permissions and misuse paths, propose appropriate controls and mitigations, drive adoption with partner teams, and develop solutions to continuously de‑risk. Operate with strong security judgment and high signal: Reliably distinguish meaningful IAM risk from noise, gather context efficiently, and elevate with crisp rationale and actionable mitigations. Document and standardize the paved road: Write lightweight procedures, runbooks, and automation so access decisions are consistent, scalable, and not dependent on tribal knowledge. Qualifications US Citizenship preferred (Some responsibilities in this role involve working with U.S. government customer environments subject to regulatory access requirements. Eligibility may be contingent on the ability to satisfy applicable export control or government contract obligations.) Experience: 5+ years of experience working in IAM, security engineering, or platform engineering with substantial IAM responsibilities in production environments. IAM Expertise: Strong grasp of IAM best practices and common failure modes (e.g., least privilege, privilege escalation paths, separation of duties, breakglass, auditability). Cloud Infrastructure IAM: Practical experience implementing and designing access control in AWS, Azure, GCP environments and partnering with teams who manage infrastructure at scale. Experience configuring IAM in Teleport, Terraform and Kubernetes environments is a plus. SSO Experience: Experience with Okta administration and patterns (e.g., groups, app assignments, lifecycle/provisioning), or equivalent experience with a similar SSO product. Threat‑aware thinking: Ability to spot dangerous permissions and misuse paths (including insider‑threat scenarios), assess risk, and identify suitable mitigations and controls. Automation‑first mindset: Comfortable using scripting languages and AI coding tools to build reliable automation, and able to read/validate what the code is doing. Protocol fluency: Working understanding of OAuth, OIDC, SAML, and SCIM, including when to use which, failure modes, and common pitfalls. Collaboration: Proven ability to build long‑lasting relationships with various technical teams, such as Engineering, Information Technology, Infrastructure, and DevOps teams. Educational Background: BS+ in computer science or a related field, or equivalent relevant experience. Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third‑party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. 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