Front Desk Associate

Join Our TeamWe're looking for team members who are passionate about hospitality and dedicated to outstanding guest service. Bring your positive attitude and professionalism, and we'll help you build a rewarding career!Why Join Us?Free Parking / On Bus RouteEarly Access to Earned WagesMedical, Dental and Vision InsuranceTravel Discounts401K MatchPTO After 90 DaysCompetitive PayWhat you'll do (mostly this...other duties may be assigned):Uses technology to ensure best guest experienceGreets and welcomes guests upon arrival.Manages guest check-in, check-out and billing processes.Handles sensitive guest information including room assignment and credit card/cash transactions.Responds to guest inquiries, ensuring that complaints or requests are handled timely and with sensitivity.Meets all in-service requirements, complies with all system policies and procedures.General administrative functions to include answer front desk main lines, respond to GXP, and track GSS and Trip Advisor scores.What we're looking for:High School Diploma2 years' experience in hotel front desk desiredA love for meeting new people and making meaningful connectionsA positive attitude and natural flair for customer serviceReliability, integrity and a team spiritYour best professional mannersAbility to delight by anticipating guest needs and responding in a friendly, helpful mannerAbility to display a consistently caring and respectful attitudeAbility to act as a gracious host to guests, vendors and candidates for employmentAbout North Point Hospitality:North Point Hospitality was started in 1978 and is located in Atlanta, Georgia. We build high-quality hotels in popular areas. Over the years, we've worked with big hotel companies like Hilton and Marriott to create these projects. So far, we've built 38 hotels from the ground up, investing over $600 million. Today, we own and manage 9 hotels in the Southeast, including 8 that are part of the Hilton and Marriott brands. We're also working on 5 more hotels that are either being built or planned. The pay range for this role is: $18-20 per hour This is a full-time position North Point Hospitality