Senior Product Manager I - Monetization & Billing

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day.Corporate Systems Engineering builds and operates the software platforms, integrations, and automations that power Smartsheet’s core business functions across Finance, Sales/GTM, and People & Culture. Our team owns mission-critical systems and workflows that enable how the company hires, sells, bills, pays, reports, and scales. We operate at the intersection of software engineering, enterprise platforms, and business-critical data, treating internal systems with the same rigor, reliability, and product mindset as customer-facing software.Corporate Systems Product Management focuses on the internal platforms that power how Smartsheet operates - including Finance, People, Sales operations, integrations, and internal automation. Product Managers in this team steward system roadmaps, business workflows, and long-term platform evolution across these domains.As Senior Product Manager I – Monetization & billing, you will own the end-to-end systems and workflows that define how Smartsheet monetizes its products. This includes subscriptions, usage-based pricing, consumption models, entitlements, provisioning, billing, and the integration of these capabilities across product, GTM, and finance systems. You will operate at the intersection of Product Engineering, Sales/GTM, and Finance to ensure monetization models are accurately represented, scalable, and adaptable as the business evolves. This role is responsible for shaping how pricing and packaging strategies are translated into system capabilities, ensuring consistency from quote through provisioning, billing, and revenue recognition.You will partner closely with Product Engineering, Sales Operations, Finance, and Integration teams to steward system health and define the future state of Smartsheet’s monetization architecture as new pricing paradigms and business models emerge. This full-time position reports to the Sr. Director, Development and can be located in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer.You Will:Own the product vision, roadmap, and prioritization for Order-to-Cash and monetization platforms across SmartsheetDefine how pricing, packaging, and monetization models (subscription, usage-based, consumption, multi-year agreements) are implemented across systemsPartner closely with Product Engineering, Sales Operations, and Finance stakeholders to understand monetization workflows, constraints, and opportunitiesSteward the end-to-end lifecycle from quote to provisioning to billing to revenue alignment across systemsDefine and evolve entitlement and provisioning models that connect the core product platform with GTM and billing systemsEnsure reliable integrations and data flows across Salesforce, product platforms, billing systems, and financial systemsTranslate complex monetization and pricing requirements into clear system-level decisions, tradeoffs, and prioritizationBalance flexibility for new business models with system integrity, auditability, and operational simplicityIdentify and resolve inconsistencies, inefficiencies, and risks across monetization workflows and system boundariesPartner with Engineering teams to design scalable, integration-driven solutions that support evolving SaaS and AI-driven business modelsEstablish and monitor metrics that track monetization system health, accuracy, and operational performanceCommunicate roadmap direction, tradeoffs, and system constraints clearly to senior leadership and stakeholdersSupport governance, readiness, and lifecycle planning for monetization-related system changes and enhancementsYou Have:Bachelor’s degree in Business, Information Systems, Computer Science, or a related field — or equivalent practical experience. An advanced degree is a plus but not required.7+ years of experience supporting enterprise systems as a Product Manager, Systems Analyst, or similar role, with increasing ownership and scopeStrong experience working within Order-to-Cash, billing, subscription, or monetization systems in a SaaS environmentDeep understanding of SaaS business models including subscriptions, usage-based pricing, consumption models, and revenue workflowsExperience working across multiple enterprise systems such as Salesforce, billing platforms, and financial systemsStrong systems thinking and ability to translate complex cross-system workflows and data flows into clear product direction and prioritization decisionsExperience translating evolving business models into scalable system capabilitiesStrong prioritization skills and comfort balancing business flexibility, technical constraints, and operational riskStrong analytical and both verbal and written communication skills with the ability to influence without authorityExperience supporting or enabling new pricing paradigms, monetization strategies, or platform transformations is strongly preferredLegally eligible to work in the U.S. on an ongoing basisCurrent US Perks & Benefits:Employer subsidized medical/vision and dental coverage for full-time employees401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)Monthly stipend to support your work and productivityFlexible Time Away Program, plus Sick Time OffUS employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plansUS employees receive 12 paid holidays per yearUp to 24 weeks of Parental LeavePersonal paid Volunteer Day to support our communityOpportunities for professional growth and development including access to Udemy online coursesCompany Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet accountTeleworking options from any registered location in the U.S. (role specific)Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.US Base Salary Pay Range$135,000—$176,250 USDGet to Know Us:At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.Equal Opportunity Employer:Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.#LI-Remote