Automotive Service Advisor

Team One CDJR - Automotive Service AdvisorGadsden CDJR - Gadsden, AL 35901OverviewLevel Experienced Category Admin - ClericalDescriptionTeam One CDJR is looking for an experienced and motivated person with great customer service skills to join our dealership service advisor team! The ideal candidate is a high energy individual who is looking for an opportunity to gain experience and learn from a dedicated team of mentors. This position includes identifying problems with automobiles, gathering information about warranties and provisions for service coverage and drafting orders for repairs to be done. Being a determined self-starter who maintains a consistent level of outstanding customer satisfaction are must-have qualities for the Service Advisor position.If this sounds like the perfect opportunity for you, then we encourage you to apply now!ResponsibilitiesGreets and consults with customers to interpret their needs and arrange for appropriate serviceServes as the primary point of contact for all automotive service and repair mattersConsult with mechanics about necessary repairs and possible alternatives to expensive workSells additional needed servicesSets and manages the expectations for service delivery for both the customers and mechanicsContinuously updates customers on repair needs and completion timesVerify that the final invoice reconciles with the work performed on the repair orderPerforms other duties as assignedQualificationsMust have a proven record of achieving exceptional customer satisfactionMust have a valid driver's license and be in good standingMust exhibit personal and professional integrityHave a desire for a long term career with a growing organizationCDK experience; preferredBenefitsProgressive and Competitive Pay PlanStrong mentorship program to help you gain the experience you need to progress your careerExcellent opportunities for growth and internal promotionsOngoing Training and EducationEmployee Purchase and Service DiscountsPaid VacationFull insurance benefit options including Medical, Dental, Vision, Life, Disability, and Accident Insurance401(k) Retirement Savings PlanTeam-oriented, professional and fun work environment