Insurance Account Manager

Benefits:

Bonus based on performance

Competitive salary

Paid time off

Profit sharing

Job Title: Insurance Account Manager Location: Wesley Chapel, FL Company: Insurance Company of Florida Job Type: Full-Time

About Us: At Insurance Company of Florida, we’re committed to protecting what matters most to our clients. As a trusted provider of property & casualty / commercial / personal insurance solutions, we pride ourselves on delivering exceptional customer service, tailored coverage options, and long-lasting client relationships. We're growing and looking for an experienced, client-focused Insurance Account Manager to join our dynamic team.

Position Summary: The Insurance Account Manager will be responsible for managing a portfolio of client accounts, ensuring a high level of service, retention, and satisfaction. This role involves advising clients on coverage options, processing policy renewals and changes, and collaborating with internal teams to meet client needs.

Key Responsibilities:

Serve as the primary point of contact for a portfolio of insurance clients

Provide guidance on coverage options, renewals, and claims processes

Process policy changes, endorsements, and renewals accurately and efficiently

Build and maintain strong relationships with clients and carriers

Resolve client inquiries and issues in a timely and professional manner

Maintain up-to-date knowledge of industry products, compliance, and regulations

Support producers and account executives in managing accounts and new business

Qualifications:

2+ years of experience in an insurance account management or customer service role

Active insurance license (4-40, 20-44, 2-20)

Strong knowledge of insurance products, underwriting, and carrier systems

Excellent communication, organizational, and problem-solving skills

Proficiency in agency management systems (Applied Epic, EZLynx, Canopy Connect) a plus

Ability to manage multiple priorities and deadlines in a fast-paced environment

Benefits:

Competitive salary and performance-based bonuses

Health, dental, and vision insurance

Paid time off and holidays

Continuing education and professional development support

Friendly, team-oriented work environment

How to Apply: Submit your resume and a brief cover letter outlining your experience and why you're a great fit for this role. We look forward to hearing from you!