Public Area Attendant - InterContinental Indianapolis

Job Description

Housekeeping Public Area Attendant

About IHG and the InterContinental Indianapolis

The InterContinental Indianapolis brings urban luxury and timeless style to Monument Circle. The landmarked Illinois Building has been restored to feature 170 Modern Guestrooms, 17 Luxurious Suites, Lobby Lounge and a stunning Rooftop Bar with iconic views of Monument Circle.

Explore our very own InterContinental® Hotels & Resorts - a truly international brand. Discover a modern, globally-focused culture where world travelers feel at home. Live the InterContinental life. You'll find us in beautifully restored buildings and many exciting new developments. With 60 properties in the pipeline, our extraordinary world is set to expand.

At IHG we promise to give colleagues...

• Room to Belong: Enable

• Room to Grow: Enrich

• Room to Make a Difference: Empower

The InterContinental creates exceptional experiences through our Brand Values by being:

• Thoughtful

• Cultured

• Remarkable

We cultivate an engaging environment for our colleagues and guests by enlivening our IHG Core Values:

• Do the right thing

• Show we care

• Aim higher

• Celebrate difference

• Work better together

About this position

This position is responsible for cleaning and maintaining all corridors and public areas in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction.

A little taste of your day-to-day

Every day is different, but you'll mostly be:

• Clean all public areas in the prescribed manner while following safety and security procedures and regulations to include but not limited to hallways, elevators, service areas, stairwells, etc.

• Remove soiled linen and trash from the service areas and take to the appropriate locations in the prescribed manner.

• Keep all corridors, entrances, vending and laundry areas on guest floors clean and neat.

• Assist Room Attendants with moving of heavy furniture and/or equipment or any duties as required.

• Assist with stocking all housekeeping closets with linens and other supplies.

• Maintain all cleaning equipment in good working order and report any needed maintenance repairs.

• Respond to guest requests from Housekeeping or other departments.

What we need from you

• Prior heavy duty cleaning experience preferred.

• Minimum 1 year of experience working in housekeeping is required, preferably in a high-volume hotel, conference center or resort.

• It's a physical role and you'll be on your feet most of the day, so fitness is important.

• Strength - with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects.

• Reliable, punctual, and able to work weekends and holidays.

• Strong attention to detail and ability to follow cleaning standards and safety

• Professional attitude with guest and team members; must follow uniform and grooming guidelines.

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.


Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.


IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our well-being framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.


So, join us and you'll become part of our ever-growing global family.

The hourly wage for this role is $17.


We offer a comprehensive package of benefits including paid time off, medical/dental/vision


insurance, 401k, and many other benefits to eligible employees.

About Us

At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?

About the Team

As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental® brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand.