Development Review Technician I/II

Development Review Technician I/II

The City of San Mateo Community Development Department is looking for a Development Review Technician I/II. The Community Development Department, also known as CDD, is organized into five divisions Building, Code Enforcement, Housing, Business Administration and Planning. CDD has broad responsibilities including, but not limited to, long-range planning, review of applications for new developments, implementation of the City's housing programs, and maintenance of neighborhoods. You will be joining a talented team in a fast-paced, dynamic work environment dedicated to serving the San Mateo community. The Community Development Department's core function is to ensure a quality-built environment, healthy neighborhoods, and a strong economic base in the City. Collaboration, innovation, respect, accountability, creativity, transparency, thoughtfulness, and informed risk-taking are attributes and competencies that we are seeking in the candidates.

The Position: The Development Review Technician I/II performs a wide variety of technical, paraprofessional support, and customer service duties related to building permits and development or planning applications; serves the public at the Community Development Department Permit Center; and performs other related work as required.

Development Review Technician I - This is the entry level class in the Development Review Technician series that allows the employee to develop journey-level knowledge and skills. Positions in this class typically have little or no directly related work experience. The Development Review Technician I class is distinguished from the II level by the performance of less than the full range of duties assigned to the II level. Incumbents work under immediate supervision while learning job tasks, progressing to general supervision as procedures and processes of assigned area of responsibility are learned. Employees are expected to demonstrate proficiency and advance to the Development Review Technician II classification. Development Review Technician I receives immediate supervision from the Permit Center Supervisor or higher-level department personnel; I may receive training and guidance from a Development Review Technician II or Senior Development Review Technician.

Development Review Technician II - This is the journey level class in the Development Review Technician series and is distinguished from the I level by the assignment of the full range of duties. Employees at this level receive occasional instruction or assistance as new, unusual or unique situations arise and are fully aware of the operating procedures and policies within the work unit. They may assist with training of employees in the Development Review Technician I classifications and perform more difficult and complex duties. The Development Review Technician II receives general supervision from the Permit Center Supervisor or higher-level department personnel and may receive technical and functional lead direction from a Senior Development Review Technician. May provide training and guidance to Development Review Technician I.

Depending upon assignment, duties may include, but are not limited to, the following:

• Assist the public at the Permit Center, provide customer service in person, by phone or by email regarding building and development review submittal/application requirements, including but not limited to applicable fees, plan review, permitting, inspection processes and project status.
• Screen and review building permit and development review applications for completeness; enter permit data into permitting software database; route plans and specifications to all applicable City departments and/or outside agencies for review, track plan review process
• Compile building permit and related data as directed, prepare various reports. Review and issue permits for minor applications for conformance with ordinances, applicable state law and department's standards, policies, and guidelines.
• Calculate various fees, prepare fee estimates and apply fees to permits or other development review billings.
• Approve and issue over-the-counter permits.
• Build and maintain positive working relationships with co-workers, other City employees and the public using practical principles of good customer service.
• Foster an environment that embraces diversity, integrity, trust, and respect.
• Be an integral team player, which involves flexibility, cooperation, and communication.
• Perform related duties as assigned.

Knowledge and Abilities:

Development Review Technician I:

• You possess knowledge of concepts and techniques of customer service; correct English usage, spelling, grammar and punctuation; public counter customer service methods, procedures, computer equipment, and computer software applicable to assignment; basic arithmetic calculations.
• You possess the ability learn and apply front counter and permitting policies, concepts, and techniques; on a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports, and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policy and procedures; on a continuous basis, sit at desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means; and lift or carry weight of 25 pounds or less (including blueprints); maintain, update, and ensure the accuracy of fiscal and customer records and data; make mathematical calculations; use sound judgment in recognizing scope of authority; operate and use office equipment including computers and applicable software; maintain regular attendance and adhere to prescribed work schedule to conduct job responsibilities; utilize appropriate safety procedures and practices for assigned duties; establish and maintain effective working relationships with those contacted in the course of work; work with various cultural and ethnic groups in a tactful and effective manner; communicate clearly and concisely, both orally and in writing.

Development Review Technician II (In addition to Development Review Technician I requirements):

• You possess knowledge of operations, procedures, policies and precedents of the City and the development review process; Principles, methods, and practices of plan checking; Principles and techniques of work planning and coordination; Basic knowledge of building codes and permitting.
• You possess the ability to provide technical and functional leadership and effectively train staff; perform the most complex duties related to building permit issuance; development review applications, and plan checking. Understand; interpret and explain department policies and procedures. Observe; identify and problem solve office operations and issues for the public; use sound judgment in recognizing scope of authority; operate and use modern office equipment including computers and applicable software; maintain regular attendance and adhere to prescribed work schedule to conduct job responsibilities and act as a backup for lower-level staff as assigned; utilize appropriate safety procedures and practices for assigned duties; communicate effectively orally and in writing; relate effectively with people of varied academic, cultural, and socio-economic backgrounds using tact, diplomacy, and courtesy; and establish and maintain effective, cooperative and collaborative working relationships with others.

Minimum Qualifications:

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Development Review Technician I:

• Equivalent to the completion of the twelfth grade supplemented by college course work in planning, architecture, construction technology or a related field.

Development Review Technician II (In addition to the qualifications for the Development Review Technician I):

• At least two years of responsible experience similar to Development Review Technician I.

Bonus Points (highly desirable):

• One year of responsible office or clerical experience involving customer service is desirable.
• Possession of an International Code Council Permit Technician Certificate is desirable.
• Experience in a planning, building, contracting, public works, or a related field is highly desirable.

Are You Ready? Apply. Submit an online application, rsum (recommended), and supplemental questionnaire at or to the Human Resources Department, City of San Mateo, 330 W. 20th Avenue, San Mateo, CA 94403, View phone number on click.appcast.io.

Application Deadline Recruitment will close by Friday, September 4, 2026 @ 5:00 p.m. OR upon receipt of the first 75 applications and supplemental questionnaires, whichever occurs first.

Examination Process All applications, rsums (recommended) and supplemental questionnaires received will be reviewed for minimum qualifications. A fully completed application is required; a resume does not replace the information required on the employment application, including work history. Applications with "see rsum" as a substitution for the work experience description, those with none or unclear current/past employment information, or those with insufficient information to evaluate possession of minimum qualifications will not be considered; missing information cannot be assumed. A limited number of the most highly qualified applicants will be invited to participate in the examination process, which may consist of an oral panel interview, written exercise, or in the form of a practical demonstration of skill and ability, or any combination of these; a Teams oral panel interview is tentatively scheduled for Wednesday, September 30, 2026.

An employment list will be established for those who pass the examination process. Current and future vacancies may be filled from this list. The list will remain in effect for at least six months with the possibility of an extension for an additional six months. Once placed on an employment list, and at