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Sales Assistant

Pasona NA

A Japanese trading company is seeking an entry-level Sales Assistant to support its Manager and sales team. This position will handle a wide range of responsibilities, including sales administration, customer service, order processing, shipping coordination, and report preparation.

No prior experience is required, as training will be provided. This is a great opportunity for recent graduates or candidates looking to begin their careers in sales and international business.


Responsibilities

  • Serve primarily as a Sales Assistant to the Manager.
  • Prepare and send checks, invoices, internal documents, letters, and packages for domestic and international shipments using courier services and international freight forwarders, including UPS, FedEx, DHL, KWE, and NNR.
  • Contact freight forwarders to arrange the pickup of documents and packages.
  • Prepare and process inquiries, purchase orders, invoices, quotations, packing lists, formal business letters, envelopes, address labels, air waybills, faxes, itineraries, and other business documents.
  • Follow up on and expedite quotations and purchase orders.
  • Handle the onboarding of new suppliers and customers in the company's sales tracking system.
  • Use Microsoft Outlook, Excel, Word, and Access to prepare purchase orders, invoices, and other business documents.
  • Provide customer service, including responding to customer inquiries, handling catalog requests, checking order status, following up on information requests, and obtaining flight information.
  • Negotiate cost and lead time with suppliers and customers when necessary.
  • Assist sales staff with orders and projects.
  • Use basic math skills to prepare sales orders and reports and process sales-related receipts and payments through the company's internal system.
  • Prepare monthly sales, purchasing, and backlog reports using Microsoft Access and Excel.
  • Travel as required, including travel to Japan. Some responsibilities may require work outside regular business hours.
  • Comply with company policies, rules, and compliance requirements.
  • Organize and maintain necessary documents, files, brochures, and other materials in accordance with company policy.
  • Provide coverage and support when another salesperson is out of the office.
  • Maintain a professional appearance appropriate for a sales position.
  • Perform other related duties as required.
Qualifications
  • Working knowledge of Microsoft Outlook, Excel, Word, and Access
  • Basic math skills
  • Strong organizational and customer service skills
  • Ability to communicate and coordinate with customers, suppliers, freight forwarders, and internal team members
  • Willingness to travel, including internationally
  • No specialized skills beyond the qualifications and responsibilities listed above are required

Application Form
Vacancy posted 2 days ago
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