Skyfari Operator

Job Details Job Location: Omaha Zoo - Omaha, NE 68107 Position Type: Part Time Job Title: Skyfari Operator FLSA Status: Non-Exempt Classification: Seasonal Hours: Flexible schedule of approximately 24-32 hours per week including weekends and holidays Pay Rate: $15.89/hour Season Duration: This position is seasonal, maximum six months. The exact end date will be determined by the official start date. Summary Omaha’s Henry Doorly Zoo & Aquarium is seeking guest‑first, hospitality‑focused Skyfari Operators who can confidently and professionally respond to a wide variety of situations to ensure guest satisfaction and conduct safe and enjoyable rides for Zoo guests on the Skyfari attraction while providing excellent customer service. Skyfari Operators play a critical role in shaping first and lasting impressions by answering routine questions, greeting visitors, and following all Zoo policies. The role focuses specifically on the daily operation of the attraction, including opening the ride, conducting safety checks, sorting guests, loading and unloading guests, and operating the Skyfari panel. Duties and Responsibilities Safely operate the Skyfari in all weather conditions. Assist guests at ticketing kiosks by answering questions and completing transactions. Provide general information about prices, location of specific attractions, and safety rules. Perform safety checks at the beginning of the day, end of day, and after any extended Skyfari shutdowns. Assist with chair assembly in the spring and chair detachment when the ride is done for the season. Ensure guest safety on the Skyfari and areas surrounding the Skyfari. Maintain a clean and professional appearance of ride locations and the surrounding areas. Ensure guest compliance with rules and safety regulations. Assist guests with loading and unloading of the Skyfari. Report all safety related, animal related, mechanical issues, or other incidents to a supervisor. Enforce Zoo policies for closures and evacuations in the event of emergency situations. Represent the Zoo in a positive and professional manner to maintain an open and accepting atmosphere. Other duties as assigned. Minimum Requirements Must be 18 years of age or older. Must be available to work approximately 24 hours each week during the summer season. Must be available to work weekends and holidays during the summer season. Must be able to stand for long periods of time. Ability to provide friendly, approachable, and courteous service to guests in all interactions. Candidate Requirements May be required to pass a pre‑employment background check, drug test, and negative skin tuberculosis test. Experience Prior guest services experience preferred but not required. Bilingual language skills are a plus. Working Environment and Physical Effort Will sometimes work extended/odd hours, including weekends and holidays. Must be able to walk long distances across the Zoo. Work is done in an outdoor setting in all weather conditions. Must be able to stand, sit, kneel, bend, twist, reach above head, and climb for extended periods of time. Will lift, push, pull, and/or move up to 15 pounds and occasionally up to 50 pounds using safe and proper lifting methods. May have the opportunity to work some evening events. Disclaimer The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor is it to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. Equal Employment Opportunity Statement Omaha’s Henry Doorly Zoo & Aquarium is an Equal Employment Opportunity Employer as defined by the EEOC. #J-18808-Ljbffr Omaha's Henry Doorly Zoo and Aquarium