Credit Research Analyst

Credit Research Analyst Level 1

This is a hybrid role that can be based in either Harrisburg, PA or Tampa, FL. Working hours are 8:30am-5:00pm EST.

D&H is growing! Join a 100+ year old employee-owned technology distributor, offering end-to-end solutions for today's resellers, retailers, and the clients they serve across the SMB and consumer markets.

We are empowered by our employee co-owners who provide the industry's best service, and we promote a collaborative culture.

We offer an employee stock ownership plan, 401k, paid time off, medical, prescription, dental, and vision benefits as well as gym reimbursement, work from home reimbursement, employee purchase program, tuition assistance, and much more!

As a D&H co-owner, you receive numerous discounts on services.

We feel strongly about giving back to the community and promoting sustainable, eco-friendly business practices.

Summary:

Responsible for detailed research and maintenance of a prescribed territory of accounts receivable customers. Required to maintain said territory within prescribed goals and with a high degree of efficiency and professionalism. Responsible for researching customer deductions and the resolution of customer issues. Required to work closely with the collector and other departments on the same set of accounts so that the highest level of communications internally is being revealed to learn each customer, allowing the best possible business practices between both parties to maintain or better profitability.

Responsibilities:

• Research & resolve deductions for an assigned set of accounts.
• Reconcile credit memos to customer checks.
• Compile documentation and save into imaging system.
• Complete collection letters for disputed items.
• Other duties as assigned.
• Must adhere to company policies, including attendance.
• Execute all duties with a high degree of accuracy and efficiency.
• High degree of expertise in several discrete software applications required.
• Must be able to communicate to co-workers and customers in a professional and positive manner.

Requirements:

High school or associate's degree with emphasis on business or accounting or commensurate experience required. Four year degree in business preferred. Proficiency in Microsoft Office products (Excel, Word, Outlook, Internet Explorer). Ability to learn and use several other job-specific software applications.

Why should you apply?

• Opportunities for growth and development
• Great benefits
• Competitive industry pay
• Excellent work/life balance

EOE