Customer Service Rep(9421) 806 E Airtex Dr. #103

Customer Service Rep(9421) 806 E Airtex Dr. #103 Full-time Job Category Org: Store Customer Service Rep ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That’s right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You’ll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino’s Pizza is the perfect place for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino’s franchise owners. From customer service representative to management, general manager to manager corporate operations or franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino’s Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino’s Pizza, our people come first! JOB REQUIREMENTS Must be 15 years of age or older (16 or older preferred) Must be available to work Fridays and/or Saturdays from 5‑8 p.m. GENERAL JOB DUTIES Stock ingredients from delivery area to storage, work area, walk‑in cooler Receive and process telephone orders Take inventory and complete associated paperwork Clean equipment and facility approximately daily TRAINING Orientation and training provided on the job. COMMUNICATION SKILLS Ability to comprehend and give correct written instructions Ability to communicate verbally with customers and co‑workers to process orders both over the phone and in person ESSENTIAL FUNCTIONS / SKILLS Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator) Must be able to make correct monetary change Verbal, writing, and telephone skills to take and process orders Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed Ability to enter orders using a computer keyboard or touch screen WORK CONDITIONS Exposure to varying and sometimes adverse weather conditions when removing trash and performing other outside tasks In‑store temperatures range from 36 °F in cooler to 90 °F and above in some work areas Sudden changes in temperature in work area and while outside Fumes from food odors Exposure to cornmeal dust Cramped quarters including walk‑in cooler Hot surfaces/tools from oven up to 500 °F or higher Sharp edges and moving mechanical parts SENSING Talking and hearing on telephone Near and mid‑range vision for most in‑store tasks Depth perception Ability to differentiate between hot and cold surfaces TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions PHYSICAL REQUIREMENTS Standing – Most tasks are performed from a standing position Walking – Surfaces include ceramic tile “bricks” with linoleum in some food process areas. Height of work surfaces is between 36” and 48” Paperwork – Normally completed in an office at a desk or table Lifting – Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3 ft. × 1.5 ft. Cases are usually lifted from floor and stacked onto shelves up to 72” high Carrying – Large cans, weighing 3 lb 7 oz, are carried from workstation to storage shelves Occasionally, pizza sauce weighing 30 lb is carried from storage room to front of the store Trays of pizza dough are carried three at a time over short distances, weighing approximately 12 lb per tray Pushing – To move trays placed on dollies. A stack of trays on a dolly is approximately 24”‑30” and requires a force of up to 7.5 lb to push. Trays may also be pulled Climbing – Must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance Forward bending – At pizza assembly station and front counter during stocking and other tasks Crouching/Squatting – Occasionally to stock shelves and to clean low areas Reaching – Continuous reaching up, down, forward, occasionally above 72”, sometimes downwards for tasks such as scooping cornmeal, washing dishes, retrieving ingredients, answering phones Hand tasks – Eye‑hand coordination essential; continuous use; frequent use of forearms and wrists for shaping dough, manipulating pizza peel and rolling cutter; pinching required for assembling cardboard pizza boxes; grasping cans, phone, pizza cutter, pizza peel, pizza boxes Machines, tools, equipment, work Aids – May be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel #J-18808-Ljbffr Domino's