Commercial Tire Store Manager

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Job Summary:
Daniels Tire Service, Inc. is a family-owned business operating in Southern CA since 1911. 

We’re seeking a highly motivated and experienced Commercial Tire Store Manager to oversee the daily operation. The ideal candidate will have strong leadership skills, an in-depth understanding of the tire industry, and a passion for providing exceptional customer service. This position is crucial for ensuring operational efficiency, managing a team, and maintaining high levels of customer satisfaction. You will be responsible for driving sales, managing inventory, and ensuring the store runs smoothly.

Key Responsibilities:

• Store Operations:
  
  
  • Oversee the day-to-day operations of the store, ensuring all activities run efficiently and according to company standards.
• • Manage store hours, staffing, scheduling, and task delegation.
• • Ensure the store environment is clean, organized, and safe for both customers and employees.
• • Implement and maintain operational procedures and ensure compliance with safety regulations.
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• Sales & Customer Service:
  
  
  • Drive sales and profitability through proactive customer engagement, upselling, and offering tire and service solutions.
• • Ensure high levels of customer satisfaction by providing exceptional service and addressing customer concerns.
• • Establish and maintain relationships with commercial customers, fleet managers, and local businesses.
• • Promote products and services to increase customer loyalty and expand the customer base.
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• Team Leadership & Development:
  
  
  • Supervise, train, and motivate a team of tire technicians, sales staff, and customer service personnel.
• • Provide guidance and mentorship to employees to enhance performance and ensure adherence to company policies and standards.
• • Lead by example, fostering a positive and collaborative work environment.
• • Work your location with the support provided from Corporate Office departments; Accounting, HR, Logistics, Billing, AP/AR, and any other function available
•  
• Inventory & Financial Management:
  
  
  • Oversee inventory management, ensuring that tire stock levels are sufficient to meet customer demand.
• • Track sales, budgets, and other financial metrics to meet or exceed store goals.
• • Maintain an accurate record of tires and parts inventory, ensuring cost control.
• • Prepare to discuss financial performance, inventory levels, and operational metrics.
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• Marketing & Promotions:
  
  
  • Work with local marketing initiatives to attract new customers and promote the store’s offerings.
• • Monitor market trends and adjust product offerings and pricing strategies as necessary to remain competitive.
• • Coordinate with the corporate marketing department to execute Company plans
•  

Qualifications:

• Education: High school diploma or equivalent (required). A degree in Business Administration, Retail Management, or a related field is a plus.
• Experience:
  
  
  • Proven experience in retail and/or commercial tire sales, with at least 3-5 years in a managerial role.
• • Strong knowledge of tires, tire brands, and services offered within the commercial tire industry.
• • Demonstrated success in driving sales and managing a team in a retail environment.
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• Skills:
  
  
  • Excellent leadership, organizational, and communication skills.
• • Strong problem-solving abilities and attention to detail.
• • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• • Customer-focused mindset with the ability to build long-term relationships.
• • Proficiency in using point-of-sale (POS) systems, basic computer software (Word, Excel), and inventory management tools.
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Physical Requirements:

• Ability to stand, walk, and lift 100 pounds plus.
• Must be able to work in a tire shop environment, including exposure to loud noises, machinery, chemicals, and the presence of heavy equipment/vehicles
• Occasional weekend and evening hours will be required