Store Manager

Company Description SoulSoda LLC is an independent franchisee operating under the FiiZ Drinks brand, with multiple locations and plans for growth. FiiZ Drinks is the fastest-growing soda shop across the U.S. and Canada, celebrated for its customizable soda flavors, energy drinks, crafted waters, hot chocolates, frozen drinks, and a variety of sweet and savory snacks. Known for putting a modern twist on the classic soda shop experience, FiiZ Drinks creates a fun and inviting atmosphere for customers and team members alike. With support from passionate franchise partners, FiiZ maintains its commitment to innovation and exceptional customer service. Join our team and be a part of the FiiZ community in crafting memorable experiences. Job Summary We are seeking a driven and experienced Store Manager to lead daily operations at FiiZ Drinks. This role is responsible for overseeing team performance, ensuring exceptional customer service, and maintaining operational excellence. The ideal candidate is a strong leader who thrives in a fast-paced environment, is highly organized, and is passionate about delivering a high-quality guest experience while supporting the brand both in-store and online. Key Responsibilities Oversee all daily store operations to ensure efficiency, cleanliness, and brand consistency. Lead, train, and motivate team members to meet performance and customer service standards. Manage scheduling, labor costs, and team productivity to optimize store performance. Ensure outstanding customer service by addressing concerns and resolving issues promptly. Monitor inventory levels, place orders, and maintain accurate stock control. Maintain compliance with company policies, health regulations, and safety standards. Track sales performance, analyze reports, and implement strategies to drive growth. Support hiring, onboarding, and ongoing development of team members. Foster a positive, team‑oriented work environment aligned with company culture. Execute local marketing initiatives and promotions to increase store visibility and sales. Oversee and support store-level social media efforts, ensuring content is on‑brand and engaging. Encourage team participation in creating social media content and promoting products and experiences. Monitor online engagement and help drive awareness through creative, community-focused content. Handle cash management, including deposits and daily financial reconciliation. Qualifications Previous management or leadership experience in retail, food service, or hospitality required. Strong leadership and team development skills. Excellent organizational and time management abilities. Proven ability to multitask and perform under pressure. Strong communication and interpersonal skills. Basic proficiency in POS systems and standard office software. Flexibility to work various shifts, including weekends and holidays. Preferred Qualifications Experience in beverage, quick-service, or specialty drink environments. Familiarity with inventory management and cost control practices. Experience managing or contributing to social media accounts is a plus. Competitive salary based on experience Opportunities for career growth and advancement Performance‑based incentives What Success Looks Like Consistently high customer satisfaction and positive feedback A well‑trained, motivated, and engaged team Efficient operations with controlled costs and strong sales performance A clean, organized, and welcoming store environment Strong local presence both in-store and across social media platforms #J-18808-Ljbffr