Clinical Care Assistant

Summary of Duties

Responsibilities of the Clinical Care Assistant include greeting patients, taking vitals as needed, rooming the patient, completing chart documentation, cleaning exam rooms, cleaning instruments/scopes, answering phones and returning calls in a timely manner.

Locations

Westerville (Cooper Road) | Oral Pathology

Essential Functions

• Appropriately document patient’s chief complaint in medical record.
• Verify all test results are ready for the physician.
• Clean instruments per protocol and maintain a clean work area.
• Assist in tracking medical and office supplies.
• Distribute/route faxes, test results, referral letters, etc. as necessary.
• Answer incoming phone calls and return patient calls in a timely manner.
• Manage EMR desktop and alerts/flags.
• Assist physicians during procedures.
• Prepare and date sterile kits per protocol.
• Provide discharge instruction/education to patients and review handouts with patients.

Competitive Pay & Benefits

Med/Dental/Vision, Paid Personal Time, Paid Holidays, 401K, Paid STD/LTD/Life

Work Environment

Medical office environment. Mondays‑Fridays | 8:00 a.m. – 5:00 p.m. Occasional overtime may be required.

PM20

Requirements

• A minimum of 1 year experience in a medical office environment desired.
• Excellent oral and written communication skills required.
• Knowledge of practice management software, timekeeping software and EHR packages.
• Knowledge of Microsoft Office software required.
• Adhere to all HIPAA privacy and security regulations and guidelines.
• Must be aware of and comply with all OSHA standards and guidelines.