HVAC Service Coordinator

Job Description Job Description Benefits/Perks Competitive Compensation
Paid Time Off
Career Growth Opportunities
Job Summary We are seeking a motivated and outgoing Service Coordinator to join our team. In this role, you will provide support to our clients and technicians, ensuring they have all the information and resources they need to perform their best. Your responsibilities will include answering phone calls, scheduling appointments for service calls, communicating with technicians, and writing correspondence. The ideal candidate is highly organized with excellent written and verbal communication skills and a friendly demeanor.

Responsibilities Call supply houses to get prices on parts, and if approved, order parts
Schedule service calls for technicians
Take in service calls and dispatch service technicians.
Prepare quotes for customers
Take inventory
Review technicians service tickets and match the hours to their time cards
Monitor the vehicle tracker and prepare time sheets for payroll
Enter warranties
Maintain a relationship with the technicians
Qualifications High school diploma/GED required, Associate’s degree or administrative training is preferred
Previous experience working in a construction office or in a similar position
Familiarity with standard office equipment such as printers
Excellent computer skills and knowledge of Microsoft Word, Outlook, and QuickBooks
Highly organized with excellent time management skills and the ability to prioritize projects