Medical Assistant - Lead

Job Title

Support physicians, nurse practitioners, physician assistants, and/or nurses by taking vitals, assisting in medical examinations and other specific procedures. Act as lead and delegate duties to lower level staff.

Why VCC?

• Winner of the 2025 HRSA Gold Medal for Outstanding Care, placing VCC among the top 10% of Federally Qualified Health Centers in the U.S.

• Recognized by HRSA as a National Quality Leader in Behavioral Health and Diabetes and for excellence in Preventive Health and Health IT.

• A robust training & development culture to help you grow and advance your career.

• A workplace built on respect, collaboration and passion for care.

Responsibilities

Lead Responsibilities

• Report any equipment failures to Clinic Manager
• Present positive role model and clinic image
• Responsible for provider room assignment, exam room stocking and setup
• Complete monthly log and monitor supplies and expiration dates of equipment and supplies for each room; order and maintain supplies
• Assist with coverage for leaves, vacations, sick days, etc.
• Assist management with oversight of patient flow and back office
• Ensure control and temperature logs are done daily
• Verify all patient rooms are fully stocked
• Ensure all Medical Assistants are working efficiently
• Report any Medical Assistant training needs to Clinic Manager
• Assist with training of new medical assistants
• Act as a resource to other medical assistants as needed
• Assist Clinic Manager with testing, maintaining and updating medical assistant skills

Essential Job Functions

• Print and review schedule daily in preparation for the day
• Prepare patients for examination and assist providers with the examination and/or procedure
• Take vital signs, height and weight of patients; plot growth charts; record immunizations
• Apply and remove bandages and dressings, orthopedic appliances such as knee immobilizers, envelope slings, orthotics and similar devices and assist providers in cast, splint and orthopedic appliance applications.
• Select and adjust crutches and provide patient instruction on proper use
• Perform simple laboratory and screening tests customarily performed in a medical office such as visual acuity, audiometric screening, Snellen tests, spirometry tests and EKG's
• Set up appropriate instrument trays for special procedures
• Verify the purpose of the visit
• Set up rooms for provider use in accordance with patient's needs
• Give counseling, care and follow-up instructions, health education and materials to patients as instructed by provider
• Provide confidential, culturally sensitive and appropriate language translation for provider and patient
• Administer intramuscular, subcutaneous and intra-dermal injections, perform skin tests and venipuncture for purposes of withdrawing blood under the direct supervision of the provider
• Wash, wrap and autoclave instruments according to guidelines
• Prepare disposable and infectious waste for appropriate disposal
• Maintain electronic patient records and charges to ensure completeness and accuracy of information
• Complete appropriate electronic forms as required for the patient's medical treatment, including radiology and laboratory slips and referrals based on provider findings
• Assist in minor surgery and other specialty surgical and medical procedures only under the direct supervision of the provider

Qualifications

Minimum

• High school graduate or equivalent
• Bilingual English/Spanish
• Clinical Medical Assistant Certification indicating completion of program from an approved school or hospital
• Minimum four years' back office experience
• CPR Certification (BLS Child, Infant, Adult)
• Phlebotomy certification

Required Skills/Knowledge/Abilities

• Knowledge of and ability to perform the full range of professional medical assistant duties
• Experience/familiarity with Practice Management and Electronic Medical Records systems, NextGen preferred
• Knowledge of community health centers, public assistance programs, state and federal regulations and managed care systems
• Ability to work independently, take initiative and be proactive
• Excellent knowledge of general back office procedures, such as taking vitals, performing venipuncture, administering immunizations, etc
• Excellent organizational, time management and interpersonal skills
• Comprehensive knowledge of medical terminology in English and Spanish
• Emergency response capability for possible crisis situations
• Excellent verbal and written skills necessary for communication with patients/clients, providers and other staff
• Ability to interface with all levels of personnel in a professional manner
• Ability to work with people of all social and ethnic backgrounds and within the constraints of government funded programs

Pay Range:

• $23.50 - $27.00 Depending On Experience