Corporate Trainer (Non Credit Instructor)

Benefits College offers credit course tuition waivers for employees, spouses, and dependents. College offers 69 degree program options and 35 credit certificates. Job Overview The position requires excellent written and verbal communication skills and proven facilitation skills. The ideal candidate is organized, possesses a strong work ethic, and has excellent relationship management skills. Bilingual is a plus. This position is needs-based, per-diem and requires reliable transportation to the West Windsor and Trenton campuses of MCCC and surrounding areas. Training Topics Soft Skills : Leadership Development, Customer Service, Team Building, Change Management, Verbal Communication Skills, Business Writing, etc. Technical or Trade : Culinary skills/ServSafe, Microsoft Office, Advanced Manufacturing, OSHA, Carpentry. Essential Duties and Responsibilities Consult with internal and external customers and business owners. Analyze performance needs and gaps, design, develop, implement, and deliver instructionally sound training programs. Utilize a variety of learning mediums (instructor-led, computer-based, blended) to deliver training. Keep accurate records of training sessions and participation logs. Present information in one-on-one and group sessions to a diverse population from entry level to executive management. Maintain confidentiality where discretion is required. Other duties may be assigned. Other Requirements Understanding of adult learning concepts and behaviors. Detail-oriented with strong organizational skills, able to work well under tight deadlines in a changing environment and perform multiple tasks effectively. Experience and Education Minimum of 3 years of corporate training experience. Minimum of 5 years of work experience in training, HR, or a related field. Instructional design experience/knowledge of the ADDIE model. Knowledge of adult learning theories. Minimum of 5 years using Microsoft Office applications. Bachelor’s degree in Business Studies, Communication, Information Technology, or related field from an accredited institution. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear, frequently required to lift, stand, walk, use hands to finger, handle or feel, and reach with hands and arms. Must be able to lift a minimum of 25 lbs. Competencies Adaptability Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures. Building Trust Interacting with others in a way that gives them confidence in one’s intentions and those of the organization. Customer Focus Making customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships. Decision Making Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences. Problem Solving Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations, and uses reason even when dealing with emotional topics. Customer Service Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance, and meets commitments. Oral Communication Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions, and participates in meetings. Written Communication Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; and the ability to read and interpret written information. Planning/Organizing Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives, and develops realistic action plans. Equal Employment Opportunity Mercer County Community College does not discriminate on the basis of race, color, national origin, sex, marital status, religion, age, disability, handicap or other legally protected status in its provision of employment, education, and activities, or other services. Mercer County Community College is an EEO/AAP Employer/Protected Veteran/Disabled. Disclaimer This job description outlines the general nature and key features performed by various positions that share the same job classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and qualifications required of all employees assigned to the job. Nothing in this job description restricts management’s right to assign or re‑assign duties to this job at any time due to reasonable accommodations or other business reasons. #J-18808-Ljbffr