Document Imaging Operations Supervisor

Job Description

Job Description

Employment Type: Full-time, 40 hours per week
Compensation: $50-60K annually, based on experience and qualifications
Locations: Henderson, Nevada or Hartford, Connecticut (In-Person ONLY)

About the Position

Inteligent Image Management, Inc. (IIMI) is seeking an experienced, hands-on Document Imaging Operations Supervisor to oversee daily document preparation, scanning, indexing, and quality-assurance operations. This position will supervise a team of approximately 10–20 employees, maintain productivity and quality standards, support hiring and training, and ensure projects are completed accurately and on schedule.

We currently have openings in:

• Henderson, Nevada
• Hartford, Connecticut

Responsibilities

• Oversee daily document preparation, scanning, indexing, and quality-assurance operations.
• Supervise, schedule, train, coach, and support a team of approximately 10–20 employees.
• Monitor employee attendance, productivity, accuracy, and compliance with company procedures.
• Assign daily work and ensure production goals and project deadlines are met.
• Conduct quality-control audits to ensure compliance with client requirements and internal standards.
• Assist with recruiting, interviewing, onboarding, employee documentation, and general office administration.
• Identify and implement process improvements to increase efficiency, productivity, and quality.
• Prepare production reports and communicate project status, staffing needs, and operational concerns to management.
• Ensure confidential records are handled securely and appropriately.
• Maintain a safe, organized, and productive work environment.
• Perform other duties as assigned.

Qualifications and Skills

• At least two years of supervisory or management experience in production, operations, document imaging, document management, print services, or a similar environment.
• Demonstrated ability to lead, motivate, train, and manage a team.
• Strong organizational, communication, and problem-solving skills.
• Proficiency in Microsoft Office, particularly Word, Excel, and Outlook.
• Ability to manage multiple priorities and meet deadlines in a fast-paced production environment.
• Strong attention to detail and commitment to accuracy and quality.
• Ability to occasionally lift, carry, push, or reposition document boxes weighing up to 25 pounds.
• Experience with FedEx Office, The UPS Store, Staples Print & Marketing Services, commercial print shops, copy centers, or similar document-production environments is highly desirable.
• Experience as an archivist or librarian is a plus.

Why Join IIMI?

• Competitive hourly compensation based on experience and qualifications.
• Performance-based growth and advancement opportunities.
• Stable, full-time employment with an established international company.
• Training on document-imaging equipment, systems, and processes.
• Opportunity to lead a growing team and contribute directly to operational success.
• Collaborative and team-oriented work environment.

Intelligent Image Management Inc. is an equal-opportunity employer.

Intelligent Image Management Inc. (IIMI) is a global provider of document imaging, digitization, data capture, and information management services. For nearly three decades, IIMI has delivered secure, high-quality solutions to government agencies and organizations across the healthcare, legal, financial, and commercial sectors. With operations across the United States and Asia, IIMI employs more than 4,200 professionals worldwide.

Company Description

Intelligent Image Management Inc. (IIMI) is a global provider of document imaging, digitization, data capture, and information management services. For nearly three decades, IIMI has delivered secure, high-quality solutions to government agencies and organizations across the healthcare, legal, financial, and commercial sectors. With operations across the United States and Asia, IIMI employs more than 4,200 professionals worldwide.