Case Manager MSW

CASE MANAGER MSW

JOB CODE: SW1537

ABOUT US

We are ushering in a new era of healthcare where achieving good health is just the beginning. At UVA Community Health, part of the world-class UVA Health academic health system, we are committed to caring for the whole person by building meaningful connections with our patients in the local setting of UVA Health’s community hospitals, outpatient locations, and provider offices. By combining our team’s talent and expertise, the breadth of capabilities across the entire UVA Health system, and our dedication to community wellness, we are bringing expert care close to home. As a member of the UVA Community Health team, individuals contribute to patient care decisions, support advanced medical technologies, and experience the satisfaction of making a difference in people’s lives every day.

JOB TYPE

CLASSIFICATION: NON EXEMPT

SUPERVISES POSITIONS:

JOB SUMMARY

The MSW Case Manager serves as a leader of the complex discharge planning process and a valued member of the healthcare team. They collaborate with physicians and other members of the healthcare team to assess, plan, implement and evaluate proactive, complex, and safe discharge plans. Collaborates with RN Case Manager's for guidance with medically complex cases. The MSW Case Manager is also responsible for facilitating coordination of care. The MSW Case Manager along with the other members of the healthcare team accepts responsibility, authority, and accountability for management of care. This shall be in accordance with the current policies and procedures, mission, vision, and values of UVA Health Northern VA Culpeper. Serves as a resource for discharge planning and care coordination for psychosocially complex cases. Maintains current knowledge of available community resources and post-acute care options.

QUALIFICATIONS

EDUCATION:

Graduate Degree required - Master's Degree in Social Work from school accredited by the Council on Social Work Education.

EXPERIENCE:

2 or more years of professional social work experience or 2 or more years of healthcare experience preferred. Case Management or related experience preferred. Refer to the Life Support Training Policy for additional details.

LICENSURE:

N/A

ADDITIONAL SKILLS/REQUIREMENTS REQUIRED:

Weekend and holiday coverage.

ADDITIONAL SKILLS/REQUIREMENTS PREFERRED:

Knowledge/Competence of Microsoft Office products and keyboarding.

COMPETENCIES:

* Communication: Communicates effectively with people of diverse backgrounds and all levels of authority. * Provides communication and updates to patients and guests and ensures their needs are being met, when applicable.

• Responds quickly and properly to irregular and emergency situations.
• Quality: Reviews processes, identifying and recommending opportunities for

improvement.

• Monitors the quality of core Public Safety processes.
• Holds subordinates accountable for customer service standards and initiates

remediation when needed. * Maintains confidentiality in all matters related to patient care and visitor issues. * Patient Service: Actively participates in identifying areas of opportunity to improve the experience for patients and guests.

• Provides cultural information to facilitate support for a treatment plan.
• Ensures that information pertaining to the patient's outpatient services,

hospitalization, (i.e., advance directives, consents from treatment, diagnosis and prognosis, treatment plan, follow-up appointments and Health Care Education) are accurately communicated. The incumbent may be asked to perform additional duties as assigned.

PHYSICAL DEMANDS

PHYSICAL DEMAND CODE:

Medium to Heavy Physical Demand: The job requires constant standing, frequently walking, and bending/stooping. Proficient communicative, auditory, and visual skills. Attention to detail and ability to write legibly. Ability to lift/push/pull 100 lbs. For any weight over 35 lbs., use Safe Handling Equipment. This job description may not include all assigned duties, responsibilities, or aspects of the job described. It may be amended at any time at the sole discretion of UVA Community Health.

OTHER

* May require the use of safety equipment, such as HEPA mask, for infection prevention: Yes

• On call responsibilities as directed: Yes
• Ability to travel between campus buildings, remote facilities, and out of

town as needed: Yes The base compensation range for this role is $28.68 - $46.57 hourly.