Banking Branch Manager

Job Description

Job Description

Job Title: Banking Branch Manager

Location: Oklahoma City, Oklahoma

Industry: Banking / Financial Services

Pay: $55,000 - $85,000 annually

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About Our Client:

Addison Group is partnering with our client, a respected financial institution, to hire a Banking Branch Manager. This is an excellent opportunity for an experienced banking professional who thrives in a leadership role and enjoys developing teams, building customer relationships, and driving branch performance. The ideal candidate will bring a strong background in retail banking operations, sales leadership, and customer service.

Job Description:

The Banking Branch Manager is responsible for overseeing all aspects of branch operations, including team leadership, customer experience, business development, and regulatory compliance. This individual will play a key role in fostering a positive branch culture while supporting growth initiatives and operational excellence.

Key Responsibilities:

• Lead and manage daily branch operations to ensure efficient workflows and exceptional customer service.

• Develop strong customer relationships and identify opportunities to recommend banking products and financial solutions.

• Generate new business opportunities through community involvement, networking, and local business outreach.

• Recruit, train, mentor, and develop branch staff to achieve individual and team performance goals.

• Oversee employee scheduling, timekeeping approvals, performance evaluations, and ongoing coaching initiatives.

• Resolve customer concerns and escalated service issues while maintaining a professional and customer-focused approach.

• Promote a culture of accountability, teamwork, compliance, and service excellence.

• Ensure adherence to banking regulations, internal policies, operational procedures, and audit requirements.

• Monitor branch security practices, including opening and closing procedures and risk management protocols.

• Support onboarding efforts and ensure all required training and compliance requirements are completed.

Qualifications:

• Minimum of 3 years of leadership experience within a retail banking environment.

• Proven track record of leading teams in a goal-oriented sales environment.

• Strong leadership, coaching, employee development, and performance management skills.

• Ability to build relationships, drive business growth, and foster customer loyalty.

• Excellent communication, interpersonal, and conflict-resolution abilities.

• Strong organizational skills with the ability to manage multiple priorities.

• Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.

• Current Notary Public certification or willingness to obtain certification upon hire.

• Flexibility to work occasional weekends or extended business hours as needed.

Additional Details:

• Knowledge of consumer and business banking products is strongly preferred.

• Bilingual English/Spanish skills are a plus.

• Opportunity to lead a high-impact branch operation and contribute to long-term business growth.

• Stable organization with opportunities for advancement and professional development.

Perks:

• Medical, dental, and vision coverage

• 401(k) retirement plan

• Paid time off and company holidays

• Professional growth and leadership development opportunities

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.