Customer Relations Representative - State Farm Agent Team Member

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Benefits: Licensing paid by agency, 401(k), Bonus based on performance, Competitive salary, Flexible schedule, Opportunity for advancement, Paid time off, Training & development

About Our Agency

I'm a third-generation State Farm agent and have been with the company for more than 15 years. I'm married, have one child and a dog, and love taking long walks in my free time. Our agency offers flexibility, a 401k, and covers licensing costs. We're in an exciting growth phase and looking for individuals who are passionate about making a difference in the lives of our customers. If you take pride in your work, value meaningful connections, and want to grow in your career, this could be a great fit for you.

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Kyra Slade - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation: $55,000.00 - $75,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Yaphank, NY and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.