Infrastructure Technician/Cable Technician

Infrastructure/Cable Technician

Shifts: Mon-Sat: Hours 30-40+ weekly; Schedule will vary (must be comfortable working dispatch days/evenings/weekends/on call 2 weeks on//2 weeks off). Some project work can be on Sundays based on availability.

Location: Mobile - supporting primarily NYC and all of Long Island but could support parts of CT/NJ as needed on a volunteer basis.

Duration: 6 Months contract with possible extension or hire

Pay Range: $30 to $31/hr. on W2

Job Summary:

• Perform installation and service of low voltage category cabling, fiber optic cabling, communications cabling, communication equipment and other various low voltage related systems such as Category 3, Category 5, Enhanced Category 5, Category 6 and Fiber Optic Structured Cable Distribution Systems.
• Evaluate, diagnose, troubleshoot cabling infrastructure systems and perform repairs as necessary.
• Perform upgrades and additions to cabling infrastructure systems in order to increase functionality and usability.
• Coordinate with other Team Members within North American Commercial Services (NASI) Operations for the purpose of completing projects/work orders efficiently.
• Inform operations management regarding procedures and/or status of work orders for the purpose of providing necessary information for making decisions, taking appropriate action and/or complying with OSHA regulations.
• Complete required documentation in a variety of written and electronic formats according to company standards such as time reporting for billing & payroll, work order progress & completion, time and materials for client SLAs, etc.
• Request equipment and supplies for the purpose of maintaining inventory and ensuring availability of required items, as required.
• Respond to emergency situations during or after hours for the purpose of resolving immediate client concerns and meet SLAs.
• Transport a variety of items (e.g. tools, equipment, supplies, etc.) for the purpose of ensuring the availability of materials required at client site.
• Attend meetings, workshops, training, and seminars for the purpose of conveying and/or gathering information required to perform job functions.
• Achieve performance targets established by leadership for applicable Key Performance Indicators.
• Perform other duties as assigned by management.
• Renovation work
• Knowledge of switches and routers
• Switch upgrades
• VOIP upgrades
• Small Scale user relocations
• Word, Excel, Email
• Knowledge of hyper-terminal and putty for accessing network devices from a laptop
• Must be available nights/weekends as the business dictates
• Must be responsible, reliable, dedicated with great communication skills
• Must be able to communicate clearly with customers, General Contractors and other employees

Education & Experience Required:

• Associate degree or Certification in a technology services/technical discipline, or equivalent work experience preferred.
• Minimum 2+ years experience installing, servicing, and maintaining low voltage cable infrastructure systems such as Category 3, Category 5, Enhanced Category 5, Category 6 and Fiber Optic Structured Cable Distribution Systems.
• Proven ability to install, terminate & test low voltage cables & fiber optical cables to include twisted pair cable, coax, power limited tray cable, stranded & solid conductor low voltage cable, single mode & multi-mode fiber optical cables.
• Industry and manufacturer specific experience and/or certifications preferred (examples: BICSI, Panduit, Commscope, Siemens, Corning, Leviton, Ortronics, AV, Fiber Optic, Paging, etc).
• Comprehension of terminology pertaining to installation & service of cabling infrastructure for telecom, data, security & wireless systems.
• Working knowledge of industry standards including BICSI, ANSI, EIA/TIA, and local and National Electric Code.
• When required, healthcare specific certifications and experience (examples: infectious control, safety, bloodborne pathogens certifications, etc.)
• Comprehension of publications pertaining to standard cabling for telecom, data, security & wireless systems practices, engineering & Federal, State & local safety standards.
• Strong customer/client service orientation with effective communication and interpersonal skills, including tact and diplomacy.
• Mechanical aptitude with the ability to read blueprints, architectural, mechanical, and electrical documents.
• Proven skills in reliability and dependability demonstrated through completing tasks on time and with minimal supervision, punctual and present for work, informing appropriate individuals when work will not be completed in agreed upon time frame.