Customer Service Representative

Customer Service Representative

Join the dynamic team at Petroglyph Animal Hospital, where no two days are the same! We are a high-energy, fast-paced veterinary clinic with seven skilled veterinarians committed to providing top-tier care. We handle everything from routine check-ups to urgent emergency medicine, and we pride ourselves on our compassionate approach, attention to detail, and dedication to excellence in patient care.

We're seeking an active and energetic individual to be our frontline representative. As a Customer Service Representative, you'll be the first point of contact for clients, handling:

• Warm and professional greetings for clients and their pets
• Management of our busy appointment calendar and integrated platforms
• Responses to inquiries via phone and email about our services and procedures
• Assistance with check-ins, check-outs, and payment processing
• Maintenance of a clean and organized reception area

Qualifications:

• Exceptional customer service skills with a friendly and energetic demeanor
• Strong communication and interpersonal abilities
• Ability to thrive in a fast-paced, dynamic environment
• Keen attention to detail and accuracy
• Flexibility for variable shifts, including weekends and evenings
• Previous experience in the medical or veterinary field is a plus, but not required

Be a part of a rewarding environment where you'll play a vital role in emergency and routine care, making a tangible difference every day. Your pet our team we've got this!

• Fully-paid medical, dental and vision plans
• 401(k) plan with matching employer contribution
• Flexible spending account with yearly employer contribution
• Paid Time off and sick leave
• Differential pay on weekends
• Great pet care benefits
• Teamwork, learning opportunities and career growth