Service Advisor
BIG O TIRES - FALCON
Job Description
Job Description
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Paid time off
- Vision insurance
- Guide customers through their service experience
- Identify needs beyond the initial visit
- Present tire, alignment, and maintenance solutions
- Build trust while confidently recommending what the vehicle needs
- Strong sales per vehicle
- Consistent tire and alignment recommendations
- Ability to turn inspections into approved work
- Clear, professional communication with customers
- Taking ownership of your performance and growth
- High daily car count with steady opportunity to earn
- Proven systems for inspections, recommendations, and workflow
- A team environment focused on execution and support
- Leadership that will coach and help you grow
- Greet customers promptly and set clear expectations
- Listen to concerns and identify additional needs
- Present recommendations using digital inspections
- Provide accurate estimates and gain approvals
- Communicate throughout the service process
- Follow up and build long-term customer relationships
- Maintain a clean and professional front counter
- Support team operations as needed
- 3+ years of automotive service advisor or sales experience preferred
- Strong communication and customer service skills
- Basic knowledge of tires, alignments, and maintenance services
- Organized, reliable, and self-motivated
- Professional appearance and attitude
- Full time, 40 to 50 hours per week
- One consistent weekday off
- Closed Sundays every week
- Fast paced, team oriented environment
- Competitive base pay plus performance incentives
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off
- Strong earning potential for high performers
- Year end bonus opportunities and rewards for top performers
Vacancy posted 4 days ago
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