Automotive Service Advisor

NOW HIRING: AUTOMOTIVE REPAIR SERVICE ADVISOR

Join Our Growing Team! We are looking for an experienced, customer‑focused Automotive Service Advisor to be the bridge between our customers and technicians. If you thrive in a fast‑paced repair shop, have strong communication skills, and know how to deliver top‑tier customer service, we want you! Position Responsibilities: Greet customers and provide exceptional service Listen to customer concerns and accurately document vehicle issues Prepare repair orders and estimates Recommend maintenance and repair services based on vehicle needs Coordinate workflow between customers and technicians Follow up on repair progress and keep customers informed Handle invoicing, scheduling, and customer satisfaction Maintain professionalism and build long‑term customer relationships Qualifications: Previous automotive service advisor or repair shop experience preferred Strong sales and customer service skills Knowledge of automotive repair and maintenance Excellent communication and organizational abilities Ability to multitask in a busy environment Proficiency with shop management software is a plus Valid driver’s license What We Offer: Competitive pay + performance bonuses Stable full‑time position Friendly team environment Career growth opportunities Paid training Employee discounts Who You Are: A motivated professional who understands cars, values customers, and can keep operations running smoothly while maximizing sales and satisfaction. #J-18808-Ljbffr Lancaster Auto and Tire