Assistant Store Manager - Nashville, TN

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Overview The Assistant Store Manager will deliver exceptional and personalized experiences for every customer while leading, motivating and developing a team to deliver exceptional customer service and operational excellence to achieve store goals. What You Will Do Assist in driving sales and achieving store targets through effective team leadership and operational delivery Lead, inspire, coach, and develop team members to achieve collective goals, fostering a positive, high‑performing, and customer‑focused culture Champion a customer‑first mindset by delivering memorable, personalized experiences, ensuring every customer interaction reflects Boden’s culture, values, and service standards Cultivate lasting customer relationships through ongoing communication, fostering an environment of memorable and personal interactions to drive loyalty and repeat business Oversee daily store operations including all aspects of store appearance, cleanliness, organization, maintenance and overall presentation to create a welcoming and premium shopping atmosphere Ensure visual merchandising aligns with brand direction, highlighting collections to maximize sales and elevate the customer experience Perform and oversee stock‑related tasks including receiving deliveries, processing inventory, restocking sales floor and maintaining stock organization Ensure timely opening of the store and secure end‑of‑day closing to maintain operational standards and safety Support and participate in recruiting, hiring and onboarding new team members, ensuring a welcoming and positive experience Hold team members accountable to company policies and standards; collaborate with HR to address and resolve people‑related concerns Maintain accurate time and attendance tracking with timely submission of team timecards for payroll processing Actively participate in and support all company initiatives, including product launches and enhancements to the customer experience Embody the Boden brand through a polished personal appearance, professionalism, and understanding of brand values and heritage Be a knowledgeable ambassador of the Boden brand – stay up to date on Boden collections, product details, and understand the brand’s history to effectively communicate the Boden story to connect with customers Stay up to date on industry and fashion trends to support team knowledge and customer confidence Ensure and support compliance of occupational health and safety guidelines, processes and procedures Assist with other related duties as requested What We Are Looking For Undergraduate degree preferred; field of study in business or fashion a plus 2‑4 years management experience required Proven track record of success driving results in a retail environment Ability to use POS technology Strong communication skills, both verbal and written Proficiency with standard office devices and computer programs Ability to demonstrate enthusiasm for the Boden brand in a selling environment Excellent interpersonal skills with the ability to build and maintain a strong team Strong organizational skills and attention to detail required Ability to work flexible hours to meet the needs of the store, including nights, weekends and holidays Ability to stand and walk for extended periods of time Ability to lift, carry, and move merchandise up to 50lbs Frequent bending, kneeling, reaching and other physical movements required for stocking, organizing and visual merchandising Manual dexterity and hand‑eye coordination to hang and fold garments, attach tags, and operate POS system, as well as perform other tasks requiring fine motor skills and attention to detail Our Behaviours At Boden, how we work matters just as much as what we deliver. We keep things simple. We say what we mean, keep each other in the loop, and follow through on what we’ve said we’ll do. We care about doing a good job - and we care about each other. We’re always kind, often honest, and we will push for high standards without making it heavy. We know what we’re good at, we lean on each other when needed, and we show up as a team - taking ownership and getting things done together. What We Offer 401(k) 401(k) Matching Employee Discount Disability Insurance Flexible Spending Account Health Insurance Vision Insurance Life Insurance Paid Time Off Referral Program #J-18808-Ljbffr