Senior Manager, Software Engineer

Job Description

Oversee and support a team of back-end, front-end, and full-stack developers, as well as QA and QC resources. In this dotted-line leadership role, you will focus on process efficiency, quality improvements, team utilization, and reporting while working closely with Agile teams and prioritization frameworks.

Responsibilities:

Team Oversight & Coordination
* Oversee the design and execution by the development teams. Ensure strategic priorities are met, resource allocations are aligned to development and business timelines, and workflows are efficient and scalable.
* Partner with Scrum Masters, Product Managers, Architects, and Technical Leads to ensure development activities align with business priorities and software development methodology processes i.e. Agile, Waterfall, etc.
* Serve as point of contact for leadership on development teams' capacity planning, performance, utilization, and operational needs.
* Follow and assure team adherence to SDLC framework.

Process & Quality Improvements
* Identify and implement efficiencies in development workflows, Agile ceremonies, and collaboration across teams.
* Drive process standardization to improve development velocity, reduce bottlenecks, and enhance overall team productivity.
* Work closely with QA and QC teams to ensure testing best practices are consistently followed.
* Accountable for solutions delivering high-quality data and insights to customers and internal stakeholders.

Resource Utilization & Reporting
* Monitor and report on team utilization, capacity, and workload distribution to support optimal resource allocation.
* Track and analyze development spend to ensure efficient use of resources and budget adherence.
* Provide leadership with regular reports on development progress, risks, and operational insights.
* Ensure alignment with current and emerging technology best practices, dependencies (e.g., enterprise plan of record, key technology changes), and assists in funding discussions.

Collaboration & Stakeholder Engagement
* Act as a liaison between development teams, product management, and senior leadership to ensure smooth execution of priorities.
* Partner with HR and direct line managers to support hiring, onboarding, and career development initiatives for development team members.
* Foster a culture of collaboration, accountability, and continuous improvement within the software development function.
* Collaborate across the businesses to solicit requirements and drive value in a matrixed organization.

Qualifications:

Required Work Experience:
* 5+ years of experience in software development, project management, or operations, with at least 2 years in a leadership role.
Preferred Work Experience:
* Prior experience with enterprise data platforms, analytics solutions, or cloud-based development environments.
* Knowledge of continuous improvement processes, software testing best practices, and development lifecycle optimization.
* Familiarity with AI/ML-based development, MLOps, and automation.
* Familiarity with emerging technology and advocating for relevant adoption.

Knowledge:
* Strong understanding of Agile development methodologies (Scrum, Kanban, SAFe, etc.) and how to support teams within these frameworks.
* Familiarity with cloud-based platforms such as AWS, Snowflake, and Google Cloud Platform.
* Experience with process improvement, operational efficiency, and reporting tools is a plus.
Knowledge or prior experience using Jira, GitHub, Confluence, Clarity

Skills:
* Experience working with cross-functional development teams, including developers and QA/QC professionals.
* Ability to analyze and report on team performance, utilization, and spend.
* Excellent communication and stakeholder management skills.

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