Systems Specialist - Active TS/SCI w/Poly
General Dynamics Information Technology, Inc.
Transform technology into opportunity as an Information Technology Support Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As an Information Technology Support Specialist you will help ensure today is safe and tomorrow is smarter. Our work depends on an Information Technology Support Specialist joining our team to provide technical support and troubleshooting services for incoming queries and issues related to computer systems, software, and hardware. Respond to queries either in person or over the phone. HOW AN INFORMATION TECHNOLOGY SUPPORT SPECIALIST WILL MAKE AN IMPACT Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software May coach and provide guidance to less-experienced professionals Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions Provides remote support access through desktop mirroring and other remote access applications for worldwide sites Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure
WHAT YOU’LL NEED TO SUCCEED:
Required Experience: 5+ years of related experience Required Technical Skills: Installs, modifies, and repairs computer hardware and software both in person and using remote access tools Security Clearance Level: TS/SCI w/Poly Required Skills and Abilities: Maintains current knowledge of relevant technology as assigned Location: On-Site in Annapolis Junction, MD Certification Required: Comp TIA Security+ - CompTIA US Citizenship Required Shift: M-F 4pm-12am This position is mission essential, may include work on holidays when requiredGDIT IS YOUR PLACE:
401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from- ITPolyMD
- GDPoly
- J-18808-Ljbffr General Dynamics Information Technology, Inc.
Vacancy posted 5 days ago
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