Loan Operation Rep I

We are seeking a highly skilled Team Lead to provide primary guidance and oversight to our operations unit. In this role, you will do more than just manage tasks; you will exercise significant judgment and discretion in handling complex administrative functions, auditing departmental discrepancies, and protecting the bank from fraudulent activity. If you are a natural coach who thrives on resolving the most complex customer inquiries while ensuring the accuracy of our financial records, we want you to lead our team

salary: $20.99 - $21 per hour
shift: First
work hours: 8:30 AM - 5 PM
education: High School

Responsibilities

• Performs highly complex or non-routine administrative tasks exercising significant judgment and discretion in the performance of duties usually in support of a single unit or team within Loan Operations.
• Tasks are performed independently with limited supervision and review; Tasks may include research, processing incoming mail, Customer service and contact, and external agency contact; Provides information and procedural knowledge for less experienced staff.
• Performs research on suspicious items and reports findings to appropriate resource to help prevent fraudulent activities.
• Makes entries in general ledger related to paperwork and information processed.
• Approves and reviews general ledger entries and/or invoices for accuracy and completeness.
• Provides input and assistance to management in developing and maintaining budget.
• Identifies, audits, investigates, and rectifies departmental discrepancies.
• Reviews work and provide information and procedural knowledge to less experienced staff.
• Provides the primary leadership of a unit or team within Loan Operations including input to performance management, coaching, and guidance to team members.
• Responds to the most complex inquiries and issues from Customers and internal units; Research information to provide responses and resolution.
• Contacts Customers to explain items affecting their accounts.
• Follows up with branches and other units to resolve discrepancies and Customer issues.

Skills

• Loan Processing
• Loan Review
• Administrative Duties
• Clerical
• Typing Skills
• Basic Computer Skills
• Microsoft Office
• General Ledger

Qualifications

• Years of experience: 1 year
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.