Resident Support Specialist

Job Details Location: LI- St. Johns - Central Islip, NY 11722 Position Type: Part Time Hourly Salary: $19.00 – $15,808.00 About CHI Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success. Responsibilities Maintain visibility to residents, staff, and visitors by wearing a safety monitor vest, ID badge, and professional attire. Screen all clients and visitors entering the facility. Perform bag searches upon intake and as required. Ensure clients abide by the facility, DSS, and OTDA policies and procedures. De‑escalate potential crisis situations and document all interventions. Conduct rounds throughout the facility including hallways, stairwells, floors, bathrooms, and other common areas. Complete logs, incident reports, and all other required documentation. Perform administrative and receptionist duties at the operations/front desk. Monitor video surveillance cameras, fire prevention, detection alarm, and notification system. Support the running of fire drills; evacuate the building when necessary, utilizing fire safety procedures. Assist with room preparation and turnover for new clients. Maintain inventory of cleaning and office supplies and ensure proper distribution. Inform management of work site’s physical condition (i.e. dangerous conditions, possible repair needs, supply needs, etc.). Support afterschool/evening activities as needed. Qualifications High School Diploma or GED required. 1–2 years of experience working in a related field preferred. Excellent verbal and written communication skills. Proficiency in English required. Bilingual (Spanish) is a plus. Basic competency in MS Windows, MS Office, and internet usage. Ability to tour property, walk distances, and climb stairs. Ability to prioritize, make appropriate decisions and judgment calls, and perform proper notifications. Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to detail. Must be even‑tempered, have good negotiation skills, and the ability to meet unexpected deadlines. Overtime available; open shifts: Saturday‑Sunday 4p.m. – 12a.m.; Saturday‑Sunday 6p.m. – 2a.m. Benefits Paid time off 2 personal days awarded annually Health insurance and health reimbursement account Dental and vision plans Flexible spending account AFLAC supplemental insurance Voluntary plans Dependent Care Spending Account Working Advantage – Employee Perks 401(k) retirement plan Life insurance Employee Assistance Program Monthly trainings and career development plans Equal Employment Opportunity Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment. #J-18808-Ljbffr Community Housing Innovations