2026/2027 Snowsports Desk Attendant

Job Description

Job Description

Seasonal | Full-Time or Part-Time

Be the friendly face that helps guests start their Snowsports journey! As a Snowsports Desk Attendant, you’ll assist with in-person, phone, and electronic requests for ski and snowboard lessons across multiple departments. This position is ideal for someone who enjoys working with people, thrives in a fast-paced environment, and wants to be part of the excitement of the mountain.

Responsibilities & Duties

• Schedule and register ski and snowboard lessons for immediate and future bookings
• Process lesson registrations accurately, both manually and electronically, following department protocols
• Assist in registering school groups and other recurring lesson programs
• Manage high-volume in-person and phone traffic, especially on weekends and holidays
• Support management with various daily and weekly operational tasks
• Prepare and balance a daily deposit for all processed funds
• Provide general resort information to guests and assist with inquiries

Qualifications

• Must be at least 16 years old (18+ preferred)
• Reliable transportation required
• Basic computer skills with familiarity in Excel and Word
• Strong verbal and written communication skills, with a customer-focused approach
• Must be able to work weekends and holidays with schedule flexibility
• Must submit to a Criminal Background Check (CORI) if 18 or older

Why Join Us?

This role offers the opportunity to be at the center of guest interactions—helping families and individuals plan their mountain adventures while working in a fun, supportive environment. If you’re organized, personable, and ready to be part of a dynamic team, we’d love to welcome you to Snowsports Guest Services.